Alexandra O'Neill
Umina Beach,NSW
Summary
Proven performer with experience at Ocean Beach Hotel, adept in customer service and bar equipment operation. Excelled in teamwork and clear communication, enhancing service delivery and operational efficiency. Demonstrated ability to multitask and manage time effectively, ensuring high customer satisfaction and seamless service during peak periods.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bar Attendant
Ocean Beach Hotel
Umina Beach, NSW
10.2023 - Current
- Managed cash register transactions accurately, ensuring proper handling of payments and tips.
- Successfully collaborated with other staff members to provide seamless service during high-volume periods.
- Checked ID cards and verified bar guests were of legal age.
- Operated and closed down bar station according to sanitation regulations and safety standards.
Retail Worker
Kmart
Woy Woy, NSW
11.2022 - 01.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Education
Year 12 Graduate -
Brisbane Water Secondary College
Woy Woy, NSW11.2023
Skills
- Customer Service
- Alcohol awareness
- Bar equipment operation
- Glassware knowledge
- Salesmanship
- Efficient multitasking
- Flexible Schedule
- Teamwork and Collaboration
- Clear Communication
- Time Management
Certification
Responsible service of alcohol
Responsible conduct of gaming
Advanced responsible conduct of gaming
First aid and CPR certification
Additional Information
I'm extremely passionate about the hospitality industry and believe I'll be an excellent candidate for this position. I have gained experienced working at Ocean Beach Hotel and have had the opportunity to demonstrate skills fit for this position. For example, I organised the St. Patrick's day event that was held at my venue this year as a bar attendant. I was dedicated and although I didn't have the same experience as my managers I still worked hard on making a successful St. Patrick's day event. From this I have also learnt so much and wish to continue down this line of work as I enjoyed it so much. I have also organised and aided other events when I was in my graduating year and believe that's when I recognised my passion for events and hospitalit.
Timeline
Bar Attendant
Ocean Beach Hotel
10.2023 - Current
Retail Worker
Kmart
11.2022 - 01.2024
Year 12 Graduate -
Brisbane Water Secondary College