Dynamic professional with a focus on rapid adaptation to challenges. Exceptional problem-solving skills complemented by a history of building strong client and team relationships. Aims to drive team success and deliver measurable outcomes.
Overview
16
16
years of professional experience
Work History
Theatre Orderly
Healthscope
Kingswood
10.2025 - Current
Transported patients safely to various departments within the facility.
Proposed innovative ideas and solutions that improved team performance and patient outcomes.
Maintained cleanliness and organization of the theatres, including common areas,stock rooms, and equipment storage areas
Supported infection control protocols through adherence to sanitation procedures.
Ensured a secure environment for patients by following established safety guidelines.
Responded quickly and effectively to emergencies as they arose.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Assisted with the movement of medical equipment and supplies.
Collected, delivered, and returned medical equipment between Nepean Public Hospital and Nepean Private Hospital promptly.
Collaborated effectively with doctors, nurses, and other healthcare professionals to ensure patient and department needs were met.
Collaborated with team members daily to ensure effective teamwork and organisation.
Facilitated movement of medical equipment and supplies to support operational efficiency.
Ensured that all safety protocols were followed during daily operations.
Coordinated with doctors, nurses, and healthcare professionals to address patient and department needs efficiently.
Care Service Employee
BaptistCare
Leura
02.2023 - 07.2025
Assisted residents with daily living activities and personal care needs.
Assisted clients with activities such as bathing, dressing and grooming.
Improved patient outlook and daily living through compassionate care.
Provided companionship and emotional support to enhance resident well-being.
Maintained a safe and clean environment for residents and staff.
Followed safe lifting and transferring techniques to transport residents.
Collaborated with healthcare teams to support resident care plans.
Recorded and reported changes in resident health or behavior to supervisors.
Participated in training sessions to improve caregiving skills and knowledge.
Delivered medications according to healthcare provider orders.
Engaged in recreational activities to promote social interaction among residents.
Kept up-to-date with changes in health and social care policies.
Identified potential risks associated with a client's condition or environment.
Administered medication as prescribed by medical practitioners.
Reported any concerns relating to a client's wellbeing or safety immediately.
Encouraged residents to participate in activities of daily living to enhance personal dignity.
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Reported concerns to nurse supervisor to promote optimal care.
Built strong and trusting rapport with clients and loved ones.
Professional Domestic Cleaner
Chicks on the Go
Sydney
02.2022 - 05.2022
Cleaned residential spaces using eco-friendly products and techniques.
Cleaned bathrooms including toilets, showers, tubs, and sinks.
Cleaned carpets, upholstered furniture, and hardwood floors using a vacuum to maintain hygiene.
Sanitized all surfaces such as door knobs and light switches.
Organized cleaning schedules for multiple clients efficiently.
Maintained inventory of cleaning supplies and equipment effectively.
Provided exceptional customer service through effective communication.
Responded promptly to customer inquiries regarding services provided.
Alerted supervisor immediately regarding damages identified during cleaning tasks to maintain property standards.
Ensured compliance with health and safety regulations during cleanings.
Followed company policies and procedures related to health and safety measures while performing tasks.
Implemented time management strategies to enhance workflow efficiency.
Cleaner
NSW Health
Ryde
05.2012 - 07.2012
Disinfected high-touch surfaces, enhancing safety and preventing the spread of infection.
Disinfected doorknobs, light switches, telephones, computers, desks, and other high-touch surfaces.
Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
Swept and mopped floors, vacuumed carpets, and dusted surfaces.
Replenished cleaning station supplies to maintain readiness.
Removed trash bags, broke down boxes, and placed recyclable materials in designated disposal areas.
Maintained stock levels of cleaning supplies to support efficient operations in cleaning stations.
Transported trash bags to designated disposal areas.
Cleaned windows, glass partitions, and mirrors with cleaners and sponges.
Operated cleaning equipment and tools effectively.
Reported maintenance issues to ensure timely repairs.
Addressed customer complaints about cleanliness promptly, improving satisfaction and maintaining high standards.
Maintained clean and professional appearance of business entrances, contributing to positive first impressions.
Stores Officer
NSCCAHS
North Ryde
01.2012 - 03.2012
Reviewed order slips, picked, and staged merchandise for timely shipping.
Pulled merchandise from inventory storage and documented quantities to maintain accuracy
Executed routine responsibilities to support operational efficiency.
Prioritized and organized tasks to efficiently accomplish service goals.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Proposed innovative ideas and solutions to improve team outcomes.
Environmental Services Supervisor
ISS Services
Royal North Shore Hospital
07.2010 - 02.2012
Supervised daily cleaning operations in healthcare and commercial facilities.
Managed scheduling for environmental services staff to ensure coverage.
Conducted regular inspections to ensure cleanliness and adherence to compliance standards.
Conducted regular inspections of work areas to ensure adherence to safety standards and quality assurance procedures.
Resolved team conflicts to foster positive workplace morale among staff.
Coordinated inventory management for cleaning supplies and equipment usage.
Maintained cleanliness and organization of room attendant carts by regularly stocking them with essential supplies.
Resolved any customer complaints or issues quickly and efficiently while maintaining positive relationships with clients.
Collaborated with the front desk to respond promptly to guest requests and promote a positive experience.
Submitted repair requests to the maintenance team to reduce operating costs and improve energy-saving strategies.
Established hands-on management style to improve workflow and room turnover.
Education
Certificate 3 Individual Support - Ageing - Individual Support - Ageing
TAFE NSW
NSW
12-2023
Skills
Healthcare expertise
Safety protocols
Clinical documentation
Patient advocacy
Risk identification
Time management
Team building
Collaborative teamwork
Team collaboration
Effective communication
Active listening
Problem solving
Compassion and empathy
Timeline
Theatre Orderly
Healthscope
10.2025 - Current
Care Service Employee
BaptistCare
02.2023 - 07.2025
Professional Domestic Cleaner
Chicks on the Go
02.2022 - 05.2022
Cleaner
NSW Health
05.2012 - 07.2012
Stores Officer
NSCCAHS
01.2012 - 03.2012
Environmental Services Supervisor
ISS Services
07.2010 - 02.2012
Certificate 3 Individual Support - Ageing - Individual Support - Ageing