Alexandra Ward
Putney,NSW
Summary
Driven legal receptionist with extensive experience in the customer service sector, as well as a background in law. I am a dependable and quick-learning team player with effective communication and organisation skills. I maintain a professional appearance and demeanor at all times, completing assigned tasks with a focus on quality. I am highly energised and ready to take on any task to provide assistance to legal personnel/senior staff. With a background in sales, administration and executive support, I am adaptive to varying work environments and tasks. Above all, I am personable with a strong work ethic.
Overview
4
4
years of professional experience
Work History
Receptionist/Legal Assistant
Samuel Griffith Chambers
Sydney, New South Wales
07.2022 - Current
- Answered incoming telephone calls
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Conducted research on legal cases and prepared summaries for barristers
- Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents.
- Assisted chambers clerks with general chambers tasks such as preparing floor fees, banking, performing cleaning duties and assisting in organising the annual christmas party
- Attended court on occasion to provide documentation to the barristers where necessary
Executive Assistant
Sydney Uni Sport & Fitness
Redfern, NSW
01.2022 - 07.2022
- Screened calls, emails and initiated actions to respond or direct messages for managers.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Answered high volume of phone calls and email inquiries.
Membership Sales Consultant
Fitness First Platinum
Sydney Olympic Park, NSW
03.2020 - 12.2021
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
- Prepared and demonstrated gym membership features and benefits to address specific customer wants and needs.
- Set up appointments with potential and current customers to promote new products and services.
- Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
- Awarded first in country for overall sales performance for two months consecutively
Education
Bachelor of Laws -
University of Sydney
Sydney, NSW04-2025
High School Diploma -
Marist Sisters College Woolwich
Sydney, NSW10-2017
Skills
- Senior customer service experience
- Document Preparation
- Interpersonal skills
- Legal administrative support
- Legal Research
Accomplishments
- Supported a number high profile criminal defence barristers in court
- Collaborated with the chamber clerks to introduce new software to introduce simplistic methods of maintaining online court files
- Awarded first in the country consecutively for sales performance at Fitness First Australia
- Collaborated with the marketing team at Sydney Uni Sport & Fitness to organise the University of Sydney Sports Awards 2022 Gala Dinner as the executive assistant
Work Preference
Work Type
Part TimeFull TimeWork Location
On-SiteRemoteTimeline
Receptionist/Legal Assistant
Samuel Griffith Chambers
07.2022 - Current
Executive Assistant
Sydney Uni Sport & Fitness
01.2022 - 07.2022
Membership Sales Consultant
Fitness First Platinum
03.2020 - 12.2021
Bachelor of Laws -
University of Sydney
High School Diploma -
Marist Sisters College Woolwich
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