Alexandria Gilmore
Port Macquarie,NSW
Summary
Offering strong foundation in collaborative teamwork and customer service, eager to learn and excel in supportive environment. Conducts tasks with focus on efficiency and reliability, eager to pick up necessary skills quickly and effectively. Ready to use and develop communication and organizational skills in a receptionist role. Whilst completing a medical radiation science degree at CSU, I am eager to get my foot in the healthcare industry
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Target
Toowoomba, QLD
04.2023 - 02.2026
- Assisted customers in locating products, enhancing shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Stocked shelves efficiently, ensuring product availability for customers.
- Assisted customers through phone call enquires regarding product information
- Trained new team members on store procedures and customer service standards.
- Assisted with inventory counts and stocking of merchandise.
Lead Barista/Assistant Bartender
Katie's Cocktail Cafe
Allora, QLD
01.2023 - 12.2025
- Maintained over-the-phone bookings for catering and events with online payments
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
- Trained and mentored junior baristas in coffee preparation techniques and customer service standards.
- Enhanced customer experience by fostering a welcoming atmosphere and resolving complaints efficiently.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
Education
Bachelor of Science - Medical Radiation Science
Charles Sturt University
Port Macquarie, NSW11-2029
The Glennie School
Toowoomba, QLD11-2025
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Friendly, positive attitude
- Customer/Client relations
- Organization skills
- Telephone skills
Certification
- Certificate 3 in Health Service Assistance
- Certificate of Responsible Service of Alcohol
- First Aid Certificate
Timeline
Team Member
Target
04.2023 - 02.2026
Lead Barista/Assistant Bartender
Katie's Cocktail Cafe
01.2023 - 12.2025
Bachelor of Science - Medical Radiation Science
Charles Sturt University
The Glennie School