Alexis Tran
Summary
Proven sales assistant with a track record of enhancing customer satisfaction and boosting sales at Luxe Crochet. Expert in cash handling and goal-oriented strategies, adept at fostering strong customer relationships. Excelled in high-pressure environments, significantly contributing to positive dining experiences at M&R Luong Pty Ltd. Skilled in point of sale operations and customer needs assessment, ensuring operational excellence and service standards.
Overview
1
1
year of professional experience
Work History
Sales Assistant
Luxe Crochet
07.2023 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring positive experience for all clients.
- Processed transactions accurately while maintaining high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Front of House Employee
M&R Luong Pty Ltd
05.2023 - 03.2024
- Maintained clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Education
Bachelor of Biomedicine - Biomedicine
La Trobe University
Melbourne, VIC11.2026
Skills
- Cash Handling
- Goal-Oriented
- Sales expertise
- Point of sale operation
- Opening and closing procedures
- Customer Needs Assessment
Languages
Vietnamese
Native or Bilingual
English
Professional Working
Japanese
Limited Working
Timeline
Sales Assistant
Luxe Crochet
07.2023 - Current
Front of House Employee
M&R Luong Pty Ltd
05.2023 - 03.2024
Bachelor of Biomedicine - Biomedicine
La Trobe University
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