ALEYNA CALAY
Maggios Ryde
RYDE,NSW
1
Certification
3
years of professional experience
Dependable customer service and hospitality professional with a strong focus on creating positive experiences. Excels in fast-paced environments, supporting team dynamics while maintaining high standards of organization. Committed to fostering warm, welcoming spaces where individuals can relax and enjoy their surroundings.
Work History
Cafe Front of House
3 Months- Managed front of house operations as primary point of contact, warmly greeting clients and efficiently directing inquiries to enhance visitor experience.
- Handled incoming communications and schedule coordination with attention to detail, ensuring smooth operations and effective visitor management.
- Collaborated with team to deliver fast, friendly service, consistently meeting visitor expectations in high-volume environment, contributing to customer satisfaction.
Housekeeper/ Room Attendant
3 Months- Ensured cleanliness and presentation of guest rooms met high standards, enhancing overall guest satisfaction
- Addressed guest requests promptly and courteously, contributing to a positive customer experience
- Managed guest interactions professionally, fostering a respectful and friendly environment
- Maintained cleanliness and organization of guest rooms and common areas to ensure exceptional guest experiences.
Waiter
1 Month- Provided friendly, attentive customer service, enhancing customer satisfaction in a fast-paced cafe environment.
- Took accurate food and beverage orders and ensured timely service
- Resolved customer inquiries and issues promptly, ensuring a positive dining experience.
- Ensured cleanliness and organisation of cafe, contributing to smooth operations and a welcoming atmosphere.
Education
High School Diploma
- Certificate for Hospitality
- Completed HSC
Skills
Customer service excellence
Customer service
Point of sale systems
Problem-solvingtasking
Task management
Time management
High attention to detail
Adaptability in service
Customer service
Teamwork and collaboration
Professional communication
Friendly
positive attitude
Consistent work ethic
Certification
First Aid & CPR certified, Certificate II in Hospitality, WWCC.
Timeline
Cafe Front of House
Maggios Ryde
01.2026 - 04.2026Read More
Housekeeper/ Room Attendant
01.2026 - 04.2026Read More
Waiter
Cafe Cherry Beans
07.2023 - 08.2023Read More
Chifley College Senior Campus
High School Diploma
Read More
Personal Information
Availability: Monday to Friday 8am-5pm