Summary
Overview
Work History
Education
Skills
References And Reviews
Relevant Experience
Affiliations
References
Timeline
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Alfred Mesrobian

Sydney,NSW

Summary

With a diverse background spanning 10 years in hospitality, over 5 years in Sales, and a range of trade jobs including plumbing, manual labor, landscaping, building, and electrical work, I have gained valuable experience across various industries. During the pandemic, I successfully transitioned to online work, finding it both rewarding and intellectually stimulating. Previous employers have commended my ability to navigate conflict and remain composed in high-pressure situations. My sales strategies, interpersonal skills, and self-assurance have consistently been recognized and rewarded by superiors. Working as a support worker has also given me the ability to enhance my interpersonal skills within a challenging environment. I am now seeking a growth-oriented and constructive work environment where I can invest my energy and time, while continuously developing new skills.

Overview

10
10
years of professional experience

Work History

Support Worker

40 Acres
02.2022 - Current
  • Providing comprehensive assistance and support in various tasks such as gardening, landscaping, maintenance, manual labor, and land management. Proficient in operating and maintaining equipment and tools used in land maintenance and improvement. Skilled in coordinating and leading teams to accomplish tasks efficiently and effectively. Experienced in organizing and coordinating events and activities related to land management and conservation. Familiar with excavation work and capable of operating a tractor.
  • Provided emotional and practical support to vulnerable community members.
  • Developed positive relationships and maintained professional boundaries at all times.

Assistant Builder

Magpie Group
03.2023 - 09.2023
  • Providing support to site manager
  • Assisted in the demolition of existing structures and removal of debris
  • Building houses, sheds and extensions
  • Loaded and unloaded building materials from delivery vehicles.
  • Helped to measure materials and cut them accurately for construction projects.
  • Followed instructions provided by supervisors regarding job duties, safety procedures.
  • Site supervisor when manager stepped away

Corporate Runner

Delaware Group
01.2023 - 04.2023
  • Bartending & Barista
  • Greeted customers and provided excellent customer service.
  • Collected outlet specific products and quickly delivered to clients.
  • Maintained table settings by removing courses, replacing utensils, and refilling beverages.
  • Cleaned and maintained work areas on a regular basis.
  • Provided assistance to customers when necessary by answering questions or providing product information.
  • Handled cash transactions accurately and securely according to company procedures.
  • Adhered strictly to company regulations concerning safety standards at all times.
  • Communicated regularly with supervisors regarding any issues that arose during deliveries.

Bar Manager

90 Secondi
06.2021 - 11.2021
  • Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing in a high pressure environment
  • Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks
  • Developed drink recipes and menus to meet customer preferences while optimizing profitability
  • Poured wine, beer and cocktails for patrons including personalised cocktails based on customer preference
  • Breakfast, lunch & dinner service
  • Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary

Solar Specialist

Prism Group (South Melbourne)
07.2020 - 05.2021
  • Advising customers on best solar solutions suited to their household
  • Building rapport with customers
  • Closing sales and providing after sales services
  • Created customized financing plans tailored to each customer's individual needs.
  • Researched available incentives offered by local governments or utility companies and navigating government websites on behalf of the customer
  • Analyzed customer's energy requirements to determine the most cost-effective solar system configuration.

Online Event Facilitator and Bartender

FUNLAB (Holey Moley-Newtown/Melbourne)
12.2020 - 02.2021
  • Food/beverage service including mixing and serving both alcoholic and non-alcoholic drinks for patrons.
  • Thrived in a dynamic, fast-paced work environment with high demands and pressure whilst providing high quality service.
  • Greeted customers and provided excellent customer service.
  • Developed good working relationships with fellow employees through effective communication.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Assisted in setting up the bar for service shift.

Bar Manager

Masti (Fitzroy)
05.2020 - 10.2020
  • Providing high quality customer service (see reviews)
  • Management of daily appointments
  • Coordination with head office as well as rest of sales team
  • Provision of training for new sales people, Carried out between 6-10 appointments daily.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Developed drink recipes and menus to meet customer preferences while optimizing profitability.
  • Bar maintenance, Juggling multiple tasks in a high pressure environment
  • Food & beverage services

Bartender/waiter and Supervisor

Lil Darlin (Randwick)
05.2019 - 12.2019
  • Food/beverage service.
  • Juggling multiple tasks in a high pressure environment.
  • Fast paced work ethic with high quality service.
  • Performed opening and closing duties including restocking supplies.
  • Greeted customers and provided excellent customer service.
  • Developed good working relationships with fellow employees through effective communication.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Resolved customer complaints in a professional manner.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Virtual event facilitation.

Casual Sales Representative/Stall Holder

Mo Resin Jewellery, ChessPlus and Johnny Who
02.2014 - 04.2019
  • Customer Service, stock take duties
  • Jewellery Making
  • Completed day-to-day duties accurately and efficiently e.g. set up and pack down of stall
  • Provided excellent service and attention to customers.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained updated product knowledge.

Education

Certificate III in Hospitality -

Springboard
01.2018

Year 10 completion -

Cronulla High School
01.2016

Lycee Condorcet French School of Sydney -

Skills

  • Current RSA
  • Current RCG
  • Barista course - coffee making and coffee art L1 & 2
  • Bilingual (French / English)
  • Personal Care Assistance
  • Daily Living Assistance
  • Mobility Support
  • First-Aid and CPR

References And Reviews

For further references please ask.

Relevant Experience

  • 40 acres, 02/02/22, Present, Support worker, Food preparation, Garden maintenance, Manual labour, Team Supervisor, Paddock maintenance, Events coordination, Excavation assistant
  • Magpie group, 07/12/21, 15/05/22, Assistant builder, Shadowing site manager, Building houses, sheds and extensions, Site supervisor when manager stepped away
  • Delaware Group, 06/01/23, 15/03/23, Corporate runner, Delivering products to specific outlets, Bartending, Coffee making, Waitering
  • 90 Secondi, 25/06/21, 25/11/21, Bar Manager, Training of new staff, Ensuring sufficient stock is available, Opening & closing of venue, Serving food & beverages, Creating cocktail menu, Breakfast, lunch & dinner service, Cocktail making including personalised cocktails based on customer preferences, Bar maintenance, Juggling multiple tasks in a high pressure environment
  • PRISM GROUP (South Melbourne), 07/12/20, 15/05/21, Solar Specialist, Customer consultations, Informing customers on solar best suited to their households, Closing sales, Building trust with customers, Provision of after sales services, Navigation of government websites on behalf of the customer
  • Masti (Fitzroy), 26/10/20, 05/12/20, Bar Manager, Cocktail making including personalised cocktails based on customer preferences, Provision of high quality customer service (see reviews), Management of daily appointments, Coordination with head office as well as rest of sales team, Provision of training for new sales people, Carried out between 6-10 appointments daily, Bar maintenance, Juggling multiple tasks in a high pressure environment, Food service
  • FUNLAB (Holey Moley-Newtown/Melbourne), 12/01/20, 02/03/21, Online event facilitator and bartender, Food/beverage service, Juggling multiple tasks in a high pressure environment, Fast paced work ethic, High quality service, Cocktail making
  • Lil Darlin (Randwick), 05/2019, 12/2019, Bartender/waiter and supervisor, Food/beverage service, Juggling multiple tasks in a high pressure environment, Fast paced work ethic, High quality service, Keg change, Bar maintenance, Venue maintenance, Closing venue, Virtual event facilitation, Cocktail making, Bar maintenance, Opening/closing venue, In charge when Manager is absent (Supervisor)
  • Mo Resin Jewellery, ChessPlus and Johnny Who, 02/2014, 04/2019, Casual Sales Representative/Stall Holder, Customer service, Stocktake, Set up and pack up of the stall, Jewellery production

Affiliations

  • Rock Climbing
  • Gardening
  • Cooking
  • Volunteer work

References

References available upon request.

Timeline

Assistant Builder

Magpie Group
03.2023 - 09.2023

Corporate Runner

Delaware Group
01.2023 - 04.2023

Support Worker

40 Acres
02.2022 - Current

Bar Manager

90 Secondi
06.2021 - 11.2021

Online Event Facilitator and Bartender

FUNLAB (Holey Moley-Newtown/Melbourne)
12.2020 - 02.2021

Solar Specialist

Prism Group (South Melbourne)
07.2020 - 05.2021

Bar Manager

Masti (Fitzroy)
05.2020 - 10.2020

Bartender/waiter and Supervisor

Lil Darlin (Randwick)
05.2019 - 12.2019

Casual Sales Representative/Stall Holder

Mo Resin Jewellery, ChessPlus and Johnny Who
02.2014 - 04.2019

Certificate III in Hospitality -

Springboard

Year 10 completion -

Cronulla High School

Lycee Condorcet French School of Sydney -

Alfred Mesrobian