Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2
2
years of professional experience
Work History
Sales Consultant
Girogio Armani
01.2023 - 11.2024
Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Provided sales and customer service assistance to walk-in traffic
Responded to telephone and in-person requests for information.
Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
Residential Leader
Iglu Student Accommodation
09.2024 - Current
Conducted regular inspections of the property to identify potential areas for improvement or repair.
Improved overall resident satisfaction by regularly seeking feedback from tenants about their living experiences and making necessary adjustments accordingly.
Maintained up-to-date knowledge on trends in order to set up interesting events for residents.
Streamlined move-in/move-out processes, reducing wait times and increasing resident satisfaction.
Collaborated with maintenance teams to ensure timely repairs and upkeep of residential facilities.
Education
Monash University
Melbourne, VIC
Taylor's College
Kuala Lumpur, Malaysia
Skills
Technical Skills:
Experienced with navigation of POS and EFTPOS
Decent knowledge about CRM procedures and their importance
Sound experience with back-of-house tasks (organisation, segmentation, preparing deliveries)
Able to edit and create with different editing programs on IOS
Able to optimise content for different social media platforms
Able to work with Microsoft Word and Excel
Effective researching skills within the fashion field
Personal Skills:
Fluent in English with a 75 overall IELTS grade and 85 speaking grade
Can take instruction and adapt to different circumstances and environments
Knowledgeable about past, ongoing and future trends of the world
Can either take the leadership or display great teamwork in different projects
Accomplishments
Highest Selling employee in my first month of work at Armani
Completed the International Baccalaureate Personal Project
Google Ads and Marketing Certificate
Administrator for FairMUN (debate event) for 3 years
Salesman and leader of sales team for senior year of high-school
Layout artist and designer for high school year book