ALI TURNER
Summary
Driven Director and Owner of a small cleaning Business, ECS. Diligent Security Advisor with 5 years of experience leading and assisting with Departmental projects to ensure compliance against the Protective Security Framework (PSPS). Fostering a strong security culture to increase security awareness to improve the protection of Government.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Director and Owner
Essential Cleaning Solutions
12.2022 - Current
- Interact with clients to specify required tasks and delivering desired requests
- Promote business and seek potential residential and commercial clients
- Manage and schedule bookings
- Conduct domestic and commercial cleans
- Undertake all administrative tasks such as invoicing, budget and purchasing products.
Security Advisor
The Department Of Health And Aged Care
09.2020 - Current
- Lead and assist in delivering projects to uplift the Departments Protective Security Policy Framework (PSPF) maturity;
- Lead in developing the Department's Security Awareness Week;
- Experience and knowledge of the Gallagher access control system;
- Experience and knowledge of the Gentec and Geutebruck Closed Circuit Television (CCTV) system;
- Manage and provide direction to the departments on-site Security Guard team;
- Provide security advice aligned with the PSPF for the construction of Therapeutic Goods Administration new build;
- Provide security advice for the Departments New Ways of Working fit out;
- Process and management of security clearances via the Australian Government Security Vetting Agency) (AGSVA);
- Respond to security incidents as they emerge;
- Sound knowledge and understanding of the PSPF and agency security policy suite;
- Provide security advice and guidance to departmental staff aligned with policy and PSPF;
- Assist with large scale physical security projects as required;
- Create section templates and Standard Operating Procedures (SOPs)
- Stakeholder engagement with various departmental staff, agencies and contractors;
- Identify, manage and evaluate risk to deliver Governments expectations for the protection the department and staff;
- Conduct other miscellaneous projects and tasks as required by the Assistant Director or Director;
- APS6 (ACTING)
Acting Assistant Director
The Department Of Health And Aged Care
03.2023 - 04.2023
- Lead and manage the Physical Security team to deliver the section's objectives and priorities;
- Undertake tasks as directed by the Director;
- Provide high level Security advice to internal and external stakeholders;
- Manage and address conflict and behavioural issues within the section;
- Delegate tasks within the team according to their strengthens;
Crisis Coordination Team Surge Staff
The Department Of Home Affairs
11.2018 - 09.2020
- Deployed as an Emergency Management Australia Liaison Officer during the 2019/20 Australian Bushfires
- Liaise with external stakeholders to gather relevant and critical information;
- Ensure the Crisis Coordination Team (CCT) remains informed of time critical updates;
- Prepare daily situational reports to assist with Ministerial Briefs;
- Partake in daily teleconferences to ensure the CCT and external stakeholders remained informed;
- Assist and arrange Guest of Government visits;
- Admin and Logistics Officer during the 2019/20 Australian Bushfires
- Monitor the section inbox, ensuring all emails are distributed within the team correctly and within in timely manner;
- Book and arrange travel for staff, Guest of Government and international volunteers;
- Create task request and distribute to the Australian Defence Force as required;
- Undertake miscellaneous task as directed by the Team Leader;
- APS5 GRANTS, , INDIGENOUS HEALTH DIVISION, DEPARTMENT OF HEALTH
APS 6 Senior Security Advisor
The Department Of Home Affairs
09.2018 - 09.2020
- Conduct Physical Security Risk Assessments (PSRA) at Electorate Offices (EO) and residences of Australian High Office Holders (AHOH);
- Produce PSRA reports that highlight identified risks and mitigating treatments;
- Coordinate and manage the delivery of physical security arrangements for EOs and residences of AHOHs, Diplomatic Missions, Commonwealth Parliament Offices, and Official Establishments;
- Coordinate and manage the Departments Protected Vehicle fleet;
- Financial management of projects that includes purchase orders and invoice processing;
- Daily liaison with AHOHs and Diplomatic Corps;
- Identify, manage and evaluate risk to deliver Governments expectations for the protection of AHOHs;
- Maintain effective working relationships with representatives from Australian Government, and State/Territory Government agencies on providing Australian Government protective security arrangements;
- Develop and maintain internal and external security networks.
APS5 Senior Security Advisor
Attorney-General's Department
07.2017 - 03.2018
- MOG to Department of Home Affairs
- Conduct PSRAs at EOs and residences of AHOHs;
- Produce PSRA reports that highlight identified risks and mitigating treatments;
- Manage implementation for all residential and electorate office works for the section;
- Assist with large scale projects;
- Financial management of projects that includes purchase orders and invoice processing;
- Create Physical Security section templates and Standard Operating Procedures;
- Stakeholder engagement with Minister's offices and families;
- Conduct other miscellaneous projects as required by the Assistant Director or Director.
APS4 Administration Officer
Attorney General's Department
05.2017 - 07.2017
- Undertake a range of administrative duties for the Physical Security Section;
- Arrange business travel for the section, via the QBT business travel portal;
- Process travel details/approval via SAP;
- Process purchase orders and invoices when requested;
- Monitor Physical Security inbox, directing incoming correspondence to the correct personnel;
- Liaise with stakeholders;
- Arrange work orders and site access when requested.
APS4 Information Officer
Attorney-General's Department
02.2017 - 05.2017
- Monitor incoming agency feeds, open source media and Crisis Coordination Centre (CCC) information systems to inform development of briefing and analytical products for senior executive decision makers, Australian Government and jurisdictional agencies;
- Perform information management processes including classifying, tagging, disseminating and storing information;
- Take National Security Hotline (NSH) calls relating to matters of national security and accurately record and report that information;
- Provide NSH callers with basic information about the current threat of terrorism against Australia and reassure the caller that appropriate arrangements are in place;
- Prepare and log information accurately into the NSH database and forward to relevant agencies;
- Participate in training and development programs, as required and pertinent to the position;
- Undertake tasks related to the role, including project work, as directed by the Team Leader and Senior Information Officer;
- Perform tasks to support a team responding to an incident, and participate in the Incident Management Team as required;
- Produce maps, diagrams, graphs and written reports to inform CCC Operations briefing and analytical products;
- Perform other duties as required.
Administration Officer and Health Care Assistant
Diaverum Dialysis Clinic
09.2016 - 05.2017
- Admission and Discharge of patients on a daily basis via ACTPAS;
- Answering telephones and ensuring messages are passed on in an appropriate timeframe;
- Collation and filing of patient records;
- Prepare patient records for all new patients prior to first admission;
- Preparing ACTPAS, CV5 & Daily tracker reports, ensuring admissions and discharges balance;
- Maintain medical records in a secure manner;
- Arrange transport for patients as directed by Clinic Manager;
- Ordering of office amenities and stationery;
- Prepare and disconnect dialysis machines;
- Prepare patients medical scripts;
- Clean and disinfect treatment area;
- Other relevant receptionist duties or duties requested by Clinic Manager;
Dental Assistant
The Dental Surgery
11.2016 - 02.2017
- Prepare treatment room for patient to ensure the procedure runs effectively and efficiently;
- Positioning instruments for dentists access, suctioning, passing instruments
- Process X-ray films as directed;
- Positioning instruments for dentists access, suctioning, passing instruments;
- Prepare materials for impressions and restorations;
- Sterilize and disinfect instruments;
- Office duties such as filing, booking and confirming appointments;
APS4 Customer Compliance Officer
The Department Of Human Services
06.2015 - 07.2016
- Provide customer service support in a high demand telephony environment in the form of compliance activity at initial point of contact;
- Participate in business processes to achieve quality outcomes in adherence with relevant legislation to ensure the correct provision of services, payments and information;
- Demonstrate resilience and support change by participating in business improvement processes and functions;
Senior Ground Crew
Virgin Australia
08.2013 - 06.2015
- Radio Communications, including phonetic alphabet;
- Boarding up to 170 guests at a time and disembarking of aircrafts, this required 2 weeks of training and an exam which I completed and passed;
- Checking in of guests, including international check ins which requires passport checks and a sound knowledge of international security requirements which vary from country to country;
- Dealing with lost and damaged items, such as items left of aircrafts, damaged baggage, and unclaimed baggage;
- Driving Aerobridges onto the door of an aircraft before disembarking, this requires extensive training which I have completed;
- Liaise with unhappy customers to resolve the issue no matter how big or small;
- End of day banking, including closing of each agent's sales report, balancing the till, and depositing money;
- Responsible for VIP guests, including members of Parliament, TV hosts etc
- This is a job which is given to trusted members of ground crew who have shown outstanding customer service skills;
- Displaying skills in time management such as meeting aircrafts which arrive early, staying late for delayed aircrafts, organising pilots paperwork prior to departure;
- General Office duties including filing of paperwork, answering phone calls in a professional manner directing the phone call to the appropriate person, office cleanliness and advanced skills in using the entire office suite;
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Education
No Degree - Year 12 Certificate
Erindale College
Wanniassa, ACT2013
Skills
- Experienced in providing security advice to high level officials;
- Experienced in applying security risk management methodologies;
- Competent in all Microsoft Office and government used recordkeeping and finance applications;
- Excellent stakeholder engagement skills;
- Resilient and work well under pressure;
- Experienced in managing time critical incidents;
- Ability to work independently and as part of a team to achieve goals;
- Ability to accept responsibility, and handle sensitive information with due care;
- Trained and proficient in several internal systems;
Certification
Year 12 Certificate, Erindale College; Introduction into Finance / Procurement training course; Developing project management expertise; Professional meeting taking course;
Additional Information
- Security Clearance , Home Affairs Employee Suitability Clearance – Granted September 2018 Negative Vetting Level One – Granted May 2017
Timeline
Acting Assistant Director
The Department Of Health And Aged Care
03.2023 - 04.2023
Director and Owner
Essential Cleaning Solutions
12.2022 - Current
Security Advisor
The Department Of Health And Aged Care
09.2020 - Current
Crisis Coordination Team Surge Staff
The Department Of Home Affairs
11.2018 - 09.2020
APS 6 Senior Security Advisor
The Department Of Home Affairs
09.2018 - 09.2020
APS5 Senior Security Advisor
Attorney-General's Department
07.2017 - 03.2018
APS4 Administration Officer
Attorney General's Department
05.2017 - 07.2017
APS4 Information Officer
Attorney-General's Department
02.2017 - 05.2017
Dental Assistant
The Dental Surgery
11.2016 - 02.2017
Administration Officer and Health Care Assistant
Diaverum Dialysis Clinic
09.2016 - 05.2017
APS4 Customer Compliance Officer
The Department Of Human Services
06.2015 - 07.2016
Senior Ground Crew
Virgin Australia
08.2013 - 06.2015
No Degree - Year 12 Certificate
Erindale College
Year 12 Certificate, Erindale College; Introduction into Finance / Procurement training course; Developing project management expertise; Professional meeting taking course;
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