Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alice

Cameron Park,NSW

Summary

Accountable, Deep-worker, Persuasive. As a Junior IT Specialist at Employment Hero, I am enthusiastic about learning and expanding my knowledge of the ever-changing world of technology. I am always inclined to take on new challenges and add value to the team, whether it is troubleshooting technical issues, implementing new software solutions, or collaborating with colleagues to accomplish shared goals. A team player who is considerate to never hesitates to lend a helping hand or share knowledge. I prefer to approach my work with a pragmatic mindset, breaking down goals into manageable steps to achieve practical results efficiently.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Junior IT Specialist

Employment Hero
09.2022 - Current
  • Provide technical support to internal users, including troubleshooting software and hardware problems, and providing training on IT systems and applications.
  • Utilized tools to analyze data and recommend solutions.
  • Generated creative ideas for improving existing processes or developing new ones.
  • Hardware and Software Procurement.
  • Manage and maintain IT infrastructure, including servers, networks, and systems.
  • Document IT procedures and processes.
  • Contribute to the development and implementation of IT policies and procedures.

Console operator

Eleven
01.2019 - 09.2022
  • I am Operating and controlling electronic data processing equipment by means of a peripheral console device (CRT) or auxiliary control panel, I am also doing related work as required
  • I am responsible for the satisfactory completion of each operation.

Lab Technician

Geeta Institute of Management and Technology
01.2017 - 01.2019
  • Taking care of the systems
  • Software Installation
  • Basic Networking and Setting up Accounts for New Users
  • PROJECTS / VOLUNTEERING
  • Holding a voluntary position as an organizer
  • Garage Sale / Twice a year

Education

Bachelor of Information Technology - Information Technology

La Trobe University
Syndey
12.2021

High School Diploma -

Delhi Public School
Kurukshetra
2018

Skills

  • Diagnosis Support
  • Hardware Upgrades
  • Technical Support and Assistance
  • Mobile Device Management
  • Hardware and Software Configuration
  • Software Implementation

Certification

CERTIFICATION IN ATHLETICS 1ST Position (200M Race) 2nd Position (200M Race) PPT DESIGNING SCHOLARSHIP AWARD - LA CERTIFICATION OF NATIONAL-LEVEL TALENT SEARCH. AWARDS & ACCOLADES

Timeline

Junior IT Specialist

Employment Hero
09.2022 - Current

Console operator

Eleven
01.2019 - 09.2022

Lab Technician

Geeta Institute of Management and Technology
01.2017 - 01.2019

Bachelor of Information Technology - Information Technology

La Trobe University

High School Diploma -

Delhi Public School
Alice