Prepared and served a variety of high-quality coffee and hot beverages, including espresso, cappuccino, latte, and teas, according to customer preferences.
Ensured consistent taste, presentation, and quality by following recipes and standard procedures.
Took and served food and beverage orders
Sales Assistant (Marketing Company)
Almus Company
Bologna, Italy
12.2022 - 05.2023
Collaborated with team members to ensure efficient store operations and customer service.
Face-to-face sales
Assisted customers in locating products, providing detailed information and recommendations.
Barista & Front-of-House Staff
Gusto Papilla
Patti, Italy
06.2021 - 10.2022
Prepared and served a wide range of beverages, with a focus on cocktails, as well as coffee, espresso drinks, and teas, following standard recipes and presentation standards.
I took and served food and drink orders, providing efficient service as a food runner.
Operated POS terminals to process payments, split bills, and handle customer transactions accurately.
Assisted with inventory management, restocking and maintaining daily bar and café operations, including cleaning and organization.
Supported the training of new staff, ensuring consistent service quality and standards.
Education
Bachelor of Development And International Cooperation - Political Science And Statistics
University of Bologna
Bologna, Italy
10-2025
High School Diploma -
Liceo Vittorio Emanuele III
Patti (Me), Italy
07-2021
Skills
Public speaking
Team collaboration
Customer service
Conflict resolution
Cleanliness standards
Order taking
Beverage preparation
Food running
Coffee machinery
Excellent memory
Speedy and efficient
Adaptive and creative
Friendly, positive, and outgoing
POS system operation
Languages
Italian
Native/ Bilingual
English
Full Professional
Spanish
Professional
French
Limited
Timeline
Coffee Barista & Waitress
Pasticceria Modicana Vittoria
09.2024 - 02.2025
Sales Assistant (Marketing Company)
Almus Company
12.2022 - 05.2023
Barista & Front-of-House Staff
Gusto Papilla
06.2021 - 10.2022
Bachelor of Development And International Cooperation - Political Science And Statistics
RESPONSABILE BAR E PASTICCERIA at PASTICCERIA CASSERA MORETTI, PASTICCERIA, MENAGGIORESPONSABILE BAR E PASTICCERIA at PASTICCERIA CASSERA MORETTI, PASTICCERIA, MENAGGIO