Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Alice Bui

Yerong Creek,NSW

Summary

Hardworking and reliable employee with extensive background of knowledge and experience with operating cash registers, promoting products and providing excellent customer service. Experienced in working in hospitality, retail and a sales environment. Works well within rush hours. Experienced with training staff and hiring staff for staff management. A fast and hard learner who is looking to gain more knowledge and experience.

Overview

3
3
years of professional experience

Work History

Bartender

Tilly's
Wagga Wagga, NSW
02.2024 - Current
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.

Sales Associate

Optus
Wagga Wagga, NSW
03.2023 - 05.2024
  • Helped customers find specific products, answered questions and offered product advice to encourage customer sales through the knowledge of current promotions, payment policies and security practices.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Handled customer complaints in a professional manner.

All Rounder & Manager

Schnitz
Wagga Wagga, NSW
08.2022 - 04.2024
  • Set up and performed initial prep work for wraps, burgers, salads etc while interacting with waitstaff and customers regarding special orders for customers with food allergies and gluten intolerance.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Provided leadership during times of organizational change or crisis situations.

Beauty Therapist Trainee

Beauty Worx
Wagga Wagga, NSW
05.2023 - 06.2023
  • Worked front desk, sold beauty products and processed payments while creating a comfortable salon experience for clients.
  • Maintained a clean, hygienic and professional working environment.
  • Carried out reception duties such as answering the phone and making appointments.

Counter Server & Drive-Thru Cashier

Oporto
Hoxton Park, NSW
05.2022 - 07.2022
  • Processed order transactions and handled debit and cash operations while keeping drive-thru station well-stocked and organized to meet customer needs.
  • Processed order transactions and handled debit and cash operations in a quick moving environment.
  • Upsold additional products when appropriate.

Waitress Trainee Work Placement

Rashay's
Wetherill Park, NSW
06.2022 - 06.2022
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers and keep them satisfied by topping off drinks and offering condiments, napkins and other miscellaneous items.
  • Ensured dining areas were clean and set up for each shift according to established standards.

Barista & Waitress

Gloria Jeans Coffees
Wagga Wagga, NSW
11.2021 - 05.2022
  • Assisted customers in selecting items from menu based on preferences and dietary needs as well as preparing and serving frappe's, cold drinks, teas and more.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.

Education

RSA - Responsible Service of Alcohol
01-2024

Bonnyrigg High School
Sydney
01-2024

-

Billabong High School
Culcairn
01-2022

Skills

  • Safe Food Handling Practices
  • Cross-Selling and Upselling
  • Menu Memorization
  • Food and Beverage Service
  • Point of Sale (POS) System Operations
  • Beverage Preparation
  • Food Service
  • Wine and liquor expertise
  • Responsible Alcohol Service
  • Staff Management
  • New Hire Training
  • Sales expertise

Languages

English
Native/ Bilingual
Vietnamese
Native/ Bilingual

References

Bree Howes ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎‎ ‎ ‎‎ ‎ ‎ ‎ ‎‎

Store Manager ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎‎‎ 

Schnitz Wagga Wagga ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎ ‎ ‎‎ ‎‎ 

Ph: 0407 182 806 ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎  ‎ ‎ ‎

E: Breehowes09@gmail.com ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎

‎-

Nathaniel Roberts

Retail Sales Manager

Optus Wagga Wagga

Ph: 0477 591 420

‎E: robertsnathaniel557@outlook.com

Timeline

Bartender

Tilly's
02.2024 - Current

Beauty Therapist Trainee

Beauty Worx
05.2023 - 06.2023

Sales Associate

Optus
03.2023 - 05.2024

All Rounder & Manager

Schnitz
08.2022 - 04.2024

Waitress Trainee Work Placement

Rashay's
06.2022 - 06.2022

Counter Server & Drive-Thru Cashier

Oporto
05.2022 - 07.2022

Barista & Waitress

Gloria Jeans Coffees
11.2021 - 05.2022

RSA - Responsible Service of Alcohol

Bonnyrigg High School

-

Billabong High School
Alice Bui