Hi, I’m
Alice Donatelli
Ipswich,QLD
Opportunities Don't happen.You create them.
Chris Grosser
Summary
A hardworking and trustworthy Real Estate enthusiast, detail-oriented, driven and customer service-focused with great communication and interpersonal skills. Looking to kick-start a career in Real Estate and marry my passion for relationship-building and improving my skills.
Stable and entrenched into what I am about to embark on, and to whoever presents that opportunity, I would be loyal and respectful of the opportunity, expecting this to be reciprocated: the same attributes that I have is what I am looking for in an employer.
Aspiring to become a Real Estate Agent at a respectable agency and keen to work in a dynamic environment, which allows both learning and contribution.
A QUOTE THAT INSPIRES ME EACH DAY
"The secret to having it all is knowing you already do." - Isabelle Hall
Overview
10
years of professional experience
Work History
La Famiglia RistoranteBrisbane, QLD
Assistant Restaurant Manager
01.2018 - 04.2020
Job overview
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Mount Gravatt State High SchoolBrisbane, QLD
Childcare Assistant Teacher
06.2018 - 12.2018
Job overview
- Communicated regularly with parents about daily activities and behaviors.
- Documented daily food attendance, enrollments and withdraws and monthly food claims in state-regulated system.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
YMCA BrisbaneBrisbane, QLD
Childcare Educator
01.2018 - 02.2020
Job overview
- Communicated with children's guardians about daily activities, behaviors and related issues.
- Maintained and fostered positive and constructive interactions with staff, families and children.
- Communicated with parents and other staff about student progress.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Applied play-based strategies to provide diverse approaches to learning.
Several Restaurants In BrisbaneBrisbane, QLD
Restaurant Waitress
03.2016 - 05.2019
Job overview
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Increased sales significantly by upselling higher-end products to customers.
Family Of FourBrisbane, QLD
Babysitter
03.2019 - 06.2021
Job overview
- Prepared healthy, age-appropriate snacks and meals.
- Taught children to organize toys, wash hands and share by leading by example.
- Assisted children with homework assignments and special projects across different subjects.
- Fostered close relationships with children by discussing school, friends and hobbies.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
Education
REIQ - Real Estate Institute of QueenslandBrisbane, QLD
Certificate IV in Real Estate Practice from Full Registration CPP41419
10.2022
University of TrentoTrento, Italy
Ph.D. from Cognitive Psychology
03.2015
Charlton Brown CollegeBrisbane, QLD
Diploma from Early Childhood Education And Care
12.2018
Skills
- Active listening
- Understanding of the real estate market
- Reliable
- Excellent customer service
- Social Media platforms
- Maintaining afriendly and positive attitude when working with unhappy customers
- Self-discipline around activities and customer service
Languages
Italian
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Babysitter
Family Of Four
03.2019 - 06.2021
Childcare Assistant Teacher
Mount Gravatt State High School
06.2018 - 12.2018
Assistant Restaurant Manager
La Famiglia Ristorante
01.2018 - 04.2020
Childcare Educator
YMCA Brisbane
01.2018 - 02.2020
Restaurant Waitress
Several Restaurants In Brisbane
03.2016 - 05.2019
REIQ - Real Estate Institute of Queensland
Certificate IV in Real Estate Practice from Full Registration CPP41419
University of Trento
Ph.D. from Cognitive Psychology
Charlton Brown College
Diploma from Early Childhood Education And Care
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