Joanna Tucker

• Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
• Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
• Ordered all office supplies and kept check on inventory levels.
• Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
• Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
• Developed policies and procedures for effective practice management.
• Oversaw the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
• undertook performance management meetings yearly
• Communicated closely with patients, ensuring medical information was kept private.
• Oversaw accounting, budgeting, and financial reporting.
• Trained newly hired team members on office procedures and computer system.
• responsible for Budgets and payroll

worked as a senior physiotherapist in delivering in patient and outpatient care to a range of neurological patients and managed a team of 8 physiotherapists to deliver a complex service to these patients.

responsible for assessing and formulating treatment plans for these patients.

• Supervised and coordinated work of physiotherapists, interns and students.
• Collaborated with interdisciplinary healthcare teams to provide holistic care for patients.
• Managed acute and chronic conditions with full understanding regarding complex therapy needs.
• Tracked and evaluated patient progress with respect to treatment goals.
• Organized and prioritized workload and delegated responsibilities to other team members.

• Assessment and treatment of patients with musculoskeletal and neurological conditions
• managed junior physiotherapists
• managed budgets and ordering of equipment
• liaised with patients and family to educate and treat a range of conditions.
• managed rosters

• Worked with neurologiacal and orthopaedic pateints and other health care professionals and families to maintain continuation of care.
• managed a complex caseload of patients
• supervised junior physiotherapists
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• Enhanced patients'' quality of life through targeted physical therapy exercises and pain management techniques.
• Educated patients, families and caregivers on home exercise program that complement therapy sessions.
• Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain, and prevent disability.
• Improved patient mobility by designing and implementing personalized treatment plans.
• Formulated treatment plans to address conditions and needs of patients.
• Constructed physiotherapy treatment plans to increase functionality and strength.

• Managed acute and chronic conditions with full understanding regarding complex therapy needs.

• senior Physiotherapist neurology and neurosurgical units
• student teaching
• inservice training
• Constructed physiotherapy treatment plans to increase functionality and strength and mange caseloads

• Managed acute and chronic conditions with full understanding regarding complex therapy needs.

• Junior rotational physiotherapist across all areas of the hospital.