Alice Manenti
Coolalinga,NT
Summary
Proactive professional with experience in office administration and travel coordination. Demonstrates strong data entry skills and effective team collaboration, leading to efficient project execution. Proven track record of enhancing customer satisfaction through organized processes and attention to detail.
Overview
21
21
years of professional experience
Work History
Administration Assistant
C&V Concretors NT Pty Ltd
Darwin, NT
05.2020 - Current
- Maintained accurate records and documentation for projects.
- Facilitated onboarding processes for new staff members seamlessly.
- Provided administrative support to management team.
- Organized and maintained files, including electronic records.
- Processed incoming mail on a daily basis and responded to inquiries from internal and external customers in a timely manner.
- Managed physical and digital files, monitored spreadsheets, and updated reports to coordinate project materials.
- Maintained organized front desk and reception area while managing files, developing spreadsheets, faxing reports, and scanning documents.
- Booked flights and reserved hotel rooms to plan and coordinate staff travel.
Hospitality Team Member
Ningaloo Bakery and Cafe
Exmouth, WA
06.2014 - 10.2017
- Processed cash transactions and operated point-of-sale system with precision, ensuring accurate financial records.
- Trained new staff on operational procedures and customer service standards.
- Addressed customer inquiries and resolved complaints effectively, enhancing customer satisfaction.
- Managed incoming calls, providing timely responses to questions and resolving complaints to improve customer experience.
Private Lesson Teacher
Self employed
Brescia, Italy
01.2005 - 01.2010
- Designed personalized lesson plans addressing individual student strengths and challenges.
- Facilitated one-on-one instruction, fostering student engagement and comprehension in various subjects.
- Developed instructional materials tailored to support and enhance diverse learning styles.
Education
Ph.D. - Philosophy And History
Universtity of Parma
Parma - Italy07-2010
High School Diploma -
Socio-Psych- Pedagogic High School
Cremona06-2004
Skills
- Office administration
- Document management
- File organization
- Data entry
- Travel coordination
- Customer support
- Team collaboration
Languages
Italian
Native/ Bilingual
A1
English
Upper Intermediate (B2)
B2
Timeline
Administration Assistant
C&V Concretors NT Pty Ltd
05.2020 - Current
Hospitality Team Member
Ningaloo Bakery and Cafe
06.2014 - 10.2017
Private Lesson Teacher
Self employed
01.2005 - 01.2010
Ph.D. - Philosophy And History
Universtity of Parma
High School Diploma -
Socio-Psych- Pedagogic High School