Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Alice Matthews

Perth,WA

Summary

Dynamic professional with experience at AbilityWA, excelling in personal care and medication administration. Proven ability to enhance customer service and team collaboration while assisting staff and implementing care plans. Recognized for proactive conflict resolution and commitment to quality, ensuring high standards in all tasks.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Student Placement

AbilityWA - North Metro Tafe
Morley, WA
06.2025 - 07.2025
  • Assisted with hoisting, bed bathing, showering, dressing, and attending community participation with customers.
  • Worked efficiently with support staff to provide care.
  • Gained experience with medication administration and care plans.
  • Completed household duties such as dishes and laundry without prompting.

On-shift Supervisor

Hoyts
Karrinyup, WA
12.2023 - 07.2025
  • Monitored staff performance to ensure quality standards were met.
  • Served as a role model for other employees by demonstrating professional behavior at all times.
  • Addressed any issues that arose during the shift in a proactive manner.
  • Trained new employees on company policies and procedures.

Head Baker

Pretzel
Karrinyup, WA
07.2021 - 02.2025
  • Ensured all safety standards were met in accordance with health regulations.
  • Trained and managed a team of bakers to ensure quality control and efficiency of production.
  • Performed daily inspections of ovens, mixers, and dough sheeters, ensuring they are clean and functioning properly.
  • Analyzed customer feedback to improve products and services offered by the bakery.

Education

Certificate III - Individual Support - Disability

North Metropolitan TAFE
Joondalup
07-2025

Certificate - First Aid, CPR

North Metropolitan TAFE
Perth, WA
04-2025

Police Check

Skills

  • Personal care
  • Medication administration
  • Care plan implementation
  • Customer service
  • Team collaboration
  • Conflict resolution

Certification

  • WA driver's license
  • First Aid and CPR
  • NDIS workers orientation module
  • WA police clearance
  • NDIS workers screening
  • Working with Children check
  • 2025 Flu Vaccine

Timeline

Student Placement

AbilityWA - North Metro Tafe
06.2025 - 07.2025

On-shift Supervisor

Hoyts
12.2023 - 07.2025

Head Baker

Pretzel
07.2021 - 02.2025

Certificate III - Individual Support - Disability

North Metropolitan TAFE

Certificate - First Aid, CPR

North Metropolitan TAFE

Police Check

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