Alice Vertigan
Doncaster East,VIC
Summary
Results-oriented professional with expertise in customer service and problem resolution. Skilled in visual merchandising and maintaining high standards of store presentation. Strong communicator who fosters positive relationships and enhances customer experiences. Dedicated to continuous development and achieving exceptional outcomes.
Overview
3
3
years of professional experience
Work History
Team Member
Supre
11.2025 - Current
- Delivered exceptional customer service, fostering positive client relationships.
- Resolved customer concerns promptly, improving overall customer satisfaction.
- Executed cash handling and point-of-sale operations accurately.
- Collaborated with team members to achieve common goals.
- Adapted to fast-paced environments while maintaining high work efficiency.
- Monitored stock levels and ensured timely replenishment of inventory.
- Enhanced store presentation through strategic visual merchandising to attract customers.
- Maintained attention to detail in pricing, stock rotation, and overall store tidiness.
Team Member
Kmart
Templestowe
10.2024 - Current
- Delivered customer support through effective communication, enhancing customer satisfaction.
- Visual merchandising & store presentation
- Fast-paced multitasking & time management
- Coordinated cross-department collaboration to streamline workflow.
- Problem-solving & initiative
- Reliability, professionalism & positive attitude
Netball Coaching
Eltham Netball Club
03.2023 - Current
Hospitality VCE Class
Eltham College
01.2024 - 11.2025
- Customer service and front‑of‑house service
- Food and beverage service
- Espresso coffee preparation and barista skills
- Taking orders and using POS systems
- Commercial kitchen operation and basic food preparation
- Workplace safety and hygiene practices
- Effective teamwork and communication
- Time management in a professional food‑service environment
- Confidence, professionalism, and strong interpersonal skills
Food Preparation for Charity
Fair Share
Bundoora
- Coordinated multiple charity events to support community initiatives.
Education
Eltham College
01-2025
Skills
- Customer service
- POS systems
- Product knowledge
- Time management
- Following instructions
- Dependability and reliability
- Teamwork and collaboration
- Outstanding communication
- Clear communication
- Relationship building
- Problem resolution
- Conflict resolution
- Willingness to learn
- Positive attitude
- Leadership qualities
- Continuous development
- Professional manner
References
Available upon request.
Timeline
Team Member
Supre
11.2025 - Current
Team Member
Kmart
10.2024 - Current
Hospitality VCE Class
Eltham College
01.2024 - 11.2025
Netball Coaching
Eltham Netball Club
03.2023 - Current
Food Preparation for Charity
Fair Share
Eltham College