Job Search Status
Open to workDesired start date: Immediately
Open To Work
Alicia Gill
Whyalla,SA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Work Preference
Overview
27
27
years of professional experience
3
3
years of post-secondary education
Work History
Personal Carer
Community support incorporated
Whyalla , SA
01.2009 - 01.2012
- Delivered compassionate personal care to enhance clients' well-being in their homes.
- Supported clients with daily activities, ensuring comfort and dignity during bathing and grooming.
- Documented client care and progress notes to maintain continuity and quality of service.
Cleaner
Krystal Cleaning services
Whyalla SA, SA
01.2025 - 01.2026
- Handled equipment, chemicals, and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Used time management and efficient cleaning methods to meet deadlines.
- Organized and used industrial cleaning products following strict safety procedures.
Service waitress
Lamm inn Chinese restaurant
Whyalla , SA
01.2008 - 12.2008
- Delivered attentive service to guests in high-pressure dining environment.
- Guided guests with menu recommendations and resolved inquiries promptly.
- Provided customer service support during peak hours and till operations, including EFTPOS and bar transactions.
- Maintained cleanliness and organization of dining area and service stations.
Customer Service Representative
Vandelay industries
Sydney, Nsw
01.2000 - 01.2004
- Resolved customer complaints through effective communication and problem-solving.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Enhanced customer satisfaction by resolving issues with knowledgeable, friendly service.
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product inquiries and service requests.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Provided product information and recommendations to enhance customer satisfaction.
- Built strong customer relationships through personalized assistance and support.
- Developed strong customer relationships to encourage repeat business.
- Conducted training sessions for new staff on company policies and procedures. on company policies and customer service protocols.
- Monitored inventory levels to ensure product availability for customers.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved complex issues by collaborating with other departments to deliver effective solutions.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Processed orders and returns using company-specific software systems.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Service Attendant
Colleen's kitchen
Streaky bay, SA
01.1999 - 01.2001
- Provided excellent customer service to enhance dining experience.
- Handled customer inquiries and resolved issues promptly and professionally.
- Assisted customers with inquiries, enhancing their understanding of products and services.
- Maintained cleanliness and organization of dining area and kitchen.
- Cleaned kitchen equipment at end of shift per health department standards.
- Adhered to all food safety guidelines when stocking refrigerated goods.
- Prepared dining area for service by arranging tables and chairs. and broke down dining area for events and busy shifts.
- Collaborated with kitchen staff to facilitate prompt order delivery, improving overall service efficiency.
- Assisted in food preparation and presentation for daily specials.
- Managed inventory of supplies, ensuring adequate stock levels and timely reporting of shortages.
- Conducted inventory checks to ensure stock accuracy and availability. of stocked items on a regular basis.
- Trained new staff on service standards and restaurant procedures.
- Processed payments accurately using cash registers and credit card machines.
- Processed returns and exchanges according to company policy.
- Assisted co-workers in completing tasks during busy times or breaks.
- Maintained cleanliness of store by sweeping floors, dusting shelves, cleaning windows and organizing stockroom.
- Organized merchandise displays to draw attention to sales and promotional items.
Education
Certificate 3 - Certificate 3 Disability
TAFE
Whyalla , SA 01.2012 - 01.2015
Certificate 3 - Aged Care
TAFE
Whyalla Norrie, SA 01.2009 - 01.2009
Year 9 - High School
Stuart High School
Whyalla Norrie 01.2026 -
Skills
- Personal care
- Medication management
- Record keeping
- Mobility assistance
- Edit or add your own
- Housekeeping
Timeline
Year 9 - High School
Stuart High School
01.2026 -
Cleaner
Krystal Cleaning services
01.2025 - 01.2026
Certificate 3 - Certificate 3 Disability
TAFE
01.2012 - 01.2015
Certificate 3 - Aged Care
TAFE
01.2009 - 01.2009
Personal Carer
Community support incorporated
01.2009 - 01.2012
Service waitress
Lamm inn Chinese restaurant
01.2008 - 12.2008
Customer Service Representative
Vandelay industries
01.2000 - 01.2004
Service Attendant
Colleen's kitchen
01.1999 - 01.2001