Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alicia Henderson

Broadbeach,QLD

Summary

I am energetic, reliable and trustworthy with outstanding customer service skills and relationship-building strengths. I am dedicated to welcoming customers and enjoy providing comprehensive service, I have an in-depth understanding of sales strategy's and merchandising techniques.

My family previously owned and operated a large women's retail store for 30 years.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Finance Manager & Licensed Real Estate Agent

Graham Henderson & Co
Broadbeach, QLD
12.2003 - Current
  • Established organizational structures to improve accounting and finance functions.
  • Execute vendor setup and payment, administration of bank accounts and account reconciliations.
  • Increased revenue by assisting with operations management, sales and marketing efforts.

Casual Retail Sales Assistant

Venus And Apollon
Oasis Shopping Centre, Broadbeach, QLD
03.2017 - 11.2018
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Increased sales by offering advice on purchases and promoting additional products.

Casual Retail Sales Assistant

Male Apparel
Oasis Shopping Centre, Broadbeach, QLD
02.2014 - 06.2017
  • Greeted customers and helped with product questions, selections and purchases.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Managed promotional in-store signage and displays and re-stocked merchandise.
  • Logged reports, expenses, receipts and sales documents into digital database.

Education

Real Estate

TAFE Queensland
Ashmore, QLD
04.1987

Skills

  • Customer Service
  • Relationship Building
  • Strong Communication and Interpersonal Skills
  • Love For Fashion
  • Adaptable and Flexible

Certification

  • Licensed Real Estate Agent

1987 - current

Timeline

Casual Retail Sales Assistant

Venus And Apollon
03.2017 - 11.2018

Casual Retail Sales Assistant

Male Apparel
02.2014 - 06.2017

Finance Manager & Licensed Real Estate Agent

Graham Henderson & Co
12.2003 - Current

Real Estate

TAFE Queensland

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Alicia Henderson