Alicia Woodman

Cattery Experience

• Maintaining clean and hygienic environments for boarding; daily documentation of cat consciousness scale, input and output and activity level
• Monitored animal health to quickly recognise signs of illness and injury, seeking Veterinary advice with concerns
• Prepared and administered medications - oral, subcutaneous and topical for cats in boarding as prescribed by a veterinarian
• Respectful and courteous customer service and reception work addressing inquiries regarding animal care and services
• Confident with RxWorks software

Veterinary Nurse Experience

• Assisted veterinarians with medical procedures; pathology taking, restraining for IV catheter placement and other treatments
• Prepared surgical instrument packs and drapes for use in sterile procedures; autoclave usage
• Independent practice with faecal testing, urine testing and pathology
• Assisted with radiographs

• Step up to manage the Online Team when required
• Assist in grooming salon
• Attendance at regular education sessions covering flea and worm treatment, special diets for animals and other animal needs
• Engaged in friendly conversations with customers to better uncover individual needs
• Developed an understanding and basic knowledge of animal handling and behaviour

• Facilitated cleaning of cinema environment, selling movie tickets and candy bar items
• Enhanced customer experience by providing exceptional service and maintaining a clean, welcoming environment.

• Worked as part of a nightfill team
• Stepped up into Duty Manager Role between 3 pm and midnight as required
• Trained and guided new team members
• Gained skills in multiple departments within the Coles stores