Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Ivana Kasun

Altona North

Summary

A highly motivated and ambitious recent high school graduate with a passion for learning and personal development. Currently enrolled in a bachelor's degree in Secondary Education, demonstrating a strong interest in helping students succeed and enhancing students' learning experience. Equipped with strong communication, problem-solving, and customer service skills, gained through hands-on work experiences such as assisting in retail and customer-facing roles. Eager to apply my academic knowledge and practical skills in dynamic work environments, while continuing to develop as a dedicated and responsible team member. Enthusiastic about contributing positively to a workplace, offering a strong work ethic, adaptability, and a keen willingness to take on new challenges.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cattery Attendant

Cat Napping
03.2025 - Current
  • Providing excellent customer service to clients by promptly responding to inquiries and requests, and managing bookings and waitlists during peak periods.
  • Ensuring timely feeding and proper medication administration for each cat under my supervision and also maintaining a clean and healthy environment, attending to litter box duties and sanitising pet areas regularly.
  • Developing trust and strong rapport with both clients and cats by demonstrating genuine care and attentiveness.
  • Keeping detailed records of each cat's specific needs, preferences, and any special instructions from owners and monitoring cats for signs of decreased activity, illness or change in demeanour and alerting pet owners.

Santa's Helper

Scene To Believe
11.2024 - 12.2024
  • Greeted and scanned bookings for guests, ensuring smooth queue flow and creating a positive atmosphere for families waiting to meet Santa.
  • Managed, organized, and captured high-quality Santa photos, ensuring a seamless and enjoyable experience for customers while still meeting time restraints.
  • Operated POS systems to process payments for photos, merchandise, and walk-ins, accurately printing and delivering customer orders.
  • Promoted and upsold additional photo packages and merchandise, contributing to increased revenue while maintaining a high level of customer satisfaction.

Carnival Game Attendant

Xtra Ordinary Events
09.2024 - 10.2024
  • Operated the Soccer carnival game at the Royal Melbourne Show, providing instructions to players and ensuring they had an enjoyable experience.
  • Sold game tickets and managed cash and EFTPOS transactions, ensuring accuracy and efficient service while promoting various game options to customers.
  • Monitored game equipment for safety and functionality, addressing any issues promptly to maintain a smooth operation.
  • Engaged with guests to encourage participation, upsold additional tickets or prize packages, and contributed to team goals for game revenue.

Swim Teacher

Bayfit Leisure Centre
11.2023 - 04.2024
  • Maintained control and safety of class
  • Addressed behavioural issues promptly using a fair and consistent approach, fostering a respectful learning environment for all participants.
  • Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
  • Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.

Education

Victorian Certificate of Education -

Mount St Joesph Girls' College
11-2024

Skills

  • CPR and First Aid Certified
  • Excellent verbal and written communication
  • Time management and organisation
  • Reliable, responsible and polite
  • Hardworking and dedicated
  • Positive attitude and good role model
  • Supportive and caring
  • Understanding and respectful
  • Trustworthy
  • Strong work ethic

Accomplishments

  • Wellbeing and Interim Arts Leader of Mount St Joesph Girls' College for 2024
  • I was awarded the Josephite Spirit Award in 2024 at Mount St Joesph Girls' College
  • I was awarded the Tony Cassar Award for best young female player in 2024 at Altona City Soccer Club.
  • Appointed Captain of the South Melbourne Women's Football Club under 17's soccer team for the 2023 season
  • Class Captain in both year 7 and 9
  • Peer Support Leader in year 10
  • School Debating team in year 8 and year 9
  • Coached the Junior Futsal team of Mount St Joesph Girls' College in 2023, the Intermediate and Senior Futsal teams in 2024 and the Senior Indoor Cricket team in 2024

Certification

  • Current Working with Children's Check

Timeline

Cattery Attendant

Cat Napping
03.2025 - Current

Santa's Helper

Scene To Believe
11.2024 - 12.2024

Carnival Game Attendant

Xtra Ordinary Events
09.2024 - 10.2024

Swim Teacher

Bayfit Leisure Centre
11.2023 - 04.2024

Victorian Certificate of Education -

Mount St Joesph Girls' College

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Ivana Kasun