Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alisha Budhathoki

Kogarah

Summary

Dynamic leader with proven success in team management and employee motivation at Woolworths Metro. Excelled in workplace safety and staff management, enhancing team performance by over 20%. Renowned for fostering employee development and achieving high customer satisfaction through effective communication and strategic inventory management.

Overview

3
3
years of professional experience

Work History

Assistant Department Manager(Fresh Service)

Woolworths,Metro
08.2023 - Current
  • Conducted regular performance evaluations for team members, providing constructive feedback for continuous improvement.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Trained new employees on company policies, procedures, and best practices, contributing to their professional development.
  • Participated in storewide initiatives such as visual merchandising updates or special events planning, demonstrating cross-functional teamwork abilities.

Bakery and Delhi Team Member

Woolworths Metro
08.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Assisted with inventory counts and stocking of merchandise.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.

Child Care Worker

ToBeMe Early Learning
06.2023 - 08.2023
  • Maintained a safe and clean environment for the children by adhering to health and safety protocols.
  • Established rapport with parents during pick-up and drop-off times, fostering open lines of communication.
  • Enhanced children''s social skills by facilitating group activities and promoting positive interactions.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Managed daily routines, including meal preparation and nap times, ensuring a structured and nurturing environment for the children.
  • Promoted language development by incorporating storytelling, music, and conversation into daily activities.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Improved emotional well-being of children through providing consistent support and empathy in various situations.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Documented children's growth and development.

Online Personal Shopper

Harris Farm Warehouse
01.2022 - 07.2022
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Implemented efficient inventory management strategies, minimizing discrepancies in item availability or selection errors.
  • Encouraged clients to take part in activities tailored to individual needs.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.

Education

Bachelor of Arts - Social Work

Nesfield International College
Lalitpur,Lagankhel Nepal

Skills

  • Workplace safety
  • Team management
  • Employee motivation
  • Staff management

Languages

English
Elementary
Hindi
Elementary

Timeline

Assistant Department Manager(Fresh Service)

Woolworths,Metro
08.2023 - Current

Bakery and Delhi Team Member

Woolworths Metro
08.2023 - Current

Child Care Worker

ToBeMe Early Learning
06.2023 - 08.2023

Online Personal Shopper

Harris Farm Warehouse
01.2022 - 07.2022

Bachelor of Arts - Social Work

Nesfield International College

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Alisha Budhathoki