Alisha Ghale
Melbourne,VIC
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
2
2
years of professional experience
Work History
Barista and Customer Services
Coffee Inn
Pokhara-27, TalChowk
05.2020 - 10.2022
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend and holiday shifts.
- Maintained regular and consistent attendance and punctuality.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Helped management keep adequate supply on hand by notifying of shortages.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Education
Higher Secondary - Hospitality
BMG Higher Secondary School
Lekhnath-1 Kaski05.2016
Skills
- Coffee Machinery
- Foam Art
- Utensils and Equipment
- Front of House Supply Stocking
- Safe Food Handling Practices
- Excellent Memory
- Resolving Complaints
- Counter Restocking
- Team Player
- Available Weekends
- Counter Cleaning and Sanitation
Languages
Nepali
Native or Bilingual
Hindi
Limited Working
Timeline
Barista and Customer Services
Coffee Inn
05.2020 - 10.2022
Higher Secondary - Hospitality
BMG Higher Secondary School