Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alison Baldas

Maidstone,VIC

Summary

A well-rounded and motivated Executive Assistant with an energetic and enthusiastic style. A commitment to excellence and a pro-active approach to the management of the daily routine of high-pressured Executives.

Knowledge and experience in all aspects of executive support in a variety of industries including Telecommunications, Energy, Professional Services, Finance and Retail environments.

An extensive background in executive support, managing complex schedules, and handling confidential information. Highly skilled in communication, organisation, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.

Overview

20
20
years of professional experience

Work History

Executive Assistant

Telstra
08.2023 - Current

Supporting Vicki Romanovski & Gerard Tracey in GN&T

  • Executive level calendar and email management, including effective prioritisation of workflow
  • Personal Development Day Coordination
  • Workday approvals (including Fieldglass and SAPhire)
  • Resolve conflicting demands upon Executive's time from staff, Telstra Executive Team, and external stakeholders
  • Collect and disseminate information in timely and accurate manner on behalf of Executive, ensuring highest levels of confidentiality and integrity
  • Coordination of internal/external meetings/workshops, including arranging attendance of participants, sourcing venue and catering where appropriate and preparing and distributing relevant documents
  • Anticipate Executive's needs, and complete them before being asked
  • Building and maintaining strong internal and external client relationships
  • Ambassador for business unit and Telstra when liaising with external stakeholders and customers
  • Book and manage domestic and international travel arrangements
  • Management of delegated adhoc projects as required by Executive
  • General administration including monthly expense reports

Business Specialist

Telstra Energy
03.2017 - 08.2023
  • Mandatory Training management for Telstra Energy to ensure 100% completion rate
  • Onboarding for all new starters including liaison with PC Lease, Telstra HR contracts team, and external contractor agencies
  • Utilities Bill Management (UBM) new vendor creations via Apeiron
  • Raise all Telstra Energy Purchase Orders via Apeiron, including goods receipting
  • Raise Statements of Work (SOW) via Fieldglass, including timesheet approvals
  • Liaise with Customer Assistance Centre for all accounting and invoicing queries
  • Diary management for Telstra Energy Leadership Team, specifically arranging external meetings
  • Management of internal and external NDAs for Telstra Energy (Retail)
  • Management of Telstra Exchange site access for external contractors on Telstra Energy jobs
  • Coordination of monthly All Hands, including room bookings, tech support for hybrid broadcasting including slido capabilities, managing team attendance for CIC
  • Book and manage domestic and international travel arrangements
  • Manage Telstra Energy email distribution lists and contractor movements
  • Building and maintaining strong internal and external client relationships
  • Liaison with Ask HR & IT Helpdesk for team, raising tickets and follow up to ensure issues are resolved in a timely manner.

Maternity Leave

First-time Mum
12.2016 - 03.2017

Quality time spent with my first born.

Executive Assistant

Telstra
10.2014 - 11.2016

Supporting Shaun Hughes, Finance Director, Telstra Operations

  • Executive level diary and email management, including effective prioritisation of workflow
  • Resolve conflicting demands upon Executive's time from staff, Telstra Executive Team, and external stakeholders
  • Collect and disseminate information in a timely and accurate manner on behalf of Executive, ensuring the highest levels of confidentiality and integrity
  • Coordination of internal/external meetings/workshops, including arranging attendance of participants, sourcing venue and catering where appropriate and preparing and distributing relevant documents
  • Anticipate Executive's needs, and complete them before being asked
  • Building and maintaining strong internal and external client relationships
  • Being an ambassador for our business unit and Telstra when liaising with external stakeholders and customers
  • Book and manage domestic and international travel arrangements
  • Management of delegated adhoc projects as required by Executive
  • General administration including monthly expense reports

Executive Assistant

AusNet Services
11.2011 - 10.2014

Supporting the General Manager of People & Safety.

Personal Assistant

PwC (Melbourne)
10.2011 - 11.2011

A 4-week temp role supporting a Partner in Consulting.

Executive Assistant

Victoria Funds Management
06.2011 - 09.2011

A 3-month temp role supporting the Legal Counsel/Company Secretary.

Executive Assistant

Pitcher Partners
03.2011 - 06.2011

A 3-month temp role supporting a Partner in IT Consulting.

Executive Assistant

Coles
03.2009 - 03.2011

Supporting the Marketing Director.

Personal Assistant

PwC (London)
05.2007 - 09.2008

Supporting a Partner in Tax.

Personal Assistant

PwC (Melbourne)
07.2005 - 04.2007

Supporting two Partners in Forensic Services.

Education

Diploma - Secretarial Studies

Massey University
Wellington
1998

Year 12 Bursary -

St Mary's College
Wellington
1997

Skills

  • C-Suite Executive Assistant
  • Microsoft Office Suite & 0365
  • Stakeholder Management
  • Event Coordination
  • Onboarding Processes
  • Diary Management
  • Expenses Management
  • Business Travel Coordination
  • SAP (Concur, Sapphire, Fieldglass)
  • Workday

Timeline

Executive Assistant

Telstra
08.2023 - Current

Business Specialist

Telstra Energy
03.2017 - 08.2023

Maternity Leave

First-time Mum
12.2016 - 03.2017

Executive Assistant

Telstra
10.2014 - 11.2016

Executive Assistant

AusNet Services
11.2011 - 10.2014

Personal Assistant

PwC (Melbourne)
10.2011 - 11.2011

Executive Assistant

Victoria Funds Management
06.2011 - 09.2011

Executive Assistant

Pitcher Partners
03.2011 - 06.2011

Executive Assistant

Coles
03.2009 - 03.2011

Personal Assistant

PwC (London)
05.2007 - 09.2008

Personal Assistant

PwC (Melbourne)
07.2005 - 04.2007

Diploma - Secretarial Studies

Massey University

Year 12 Bursary -

St Mary's College
Alison Baldas