Alison Johnson
Richardson,ACT
Summary
Senior Property Manager with expertise in team leadership, delivering operational excellence, driving tenant satisfaction, and ensuring financial accountability. Committed to fostering a collaborative team environment while maintaining high standards in property management. Attention to detail and maintaining confidentiality at all times.
Overview
25
25
years of professional experience
Work History
Senior Property Manager
LJ Hooker
Queanbeyan, NSW
06.2000 - Current
- Managed property management team of 5
- Managed daily operations of residential properties.
- Oversaw tenant relations and addressed concerns effectively.
- Conducted regular property inspections to maintain standards.
- Trained and mentored junior property management staff on best practices.
- Resolved tenant complaints in a timely manner.
- Prepared reports on the condition of managed properties for owners or investors.
- Reviewed financial statements regularly to ensure profitability of each property under management.
- Advertised vacancies via online listings
- Coordinated maintenance requests and ensured timely resolution of issues.
Education
Certificate 4 - Real Estate Licence
REI NSW
Online06-2018
Skills
- Property management
- Tenant relations
- Financial reporting
- Team leadership
- Property inspections
- Customer relationship management
- Maintenance coordination
- Conflict resolution
- Effective communication
- Problem solving
- Attention to detail
- Junior staff mentoring
- Portfolio oversight
- Regulatory compliance
Timeline
Senior Property Manager
LJ Hooker
06.2000 - Current
Certificate 4 - Real Estate Licence
REI NSW