Summary
Overview
Work History
Skills
Timeline
Generic

Alison Lapedota

Bundoora,Victoria

Summary

Exceptional customer engagement and visual merchandising for repeat business and referrals. Skilled in cash handling and fostering teamwork, consistently enhancing store operations and customer satisfaction. Demonstrates a goal-oriented approach, elevating retail experiences through innovative strategies and a commitment to excellence.

Overview

15
15
years of professional experience

Work History

Reatil Sales Assistant

Bundoora Centre Newsagency
06.2009 - Current
  • Maintained clean, organized store environment for an inviting shopping experience for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
  • Built strong relationships with customers, resulting in repeat business and referrals.
  • Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
  • Improved store appearance with effective merchandising and creative displays.
  • Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
  • Supported promotional events by setting up displays, creating signage, and engaging customers with enthusiasm about promotions.

Skills

  • Punctuality
  • Cash Handling
  • Cash Register Operation
  • Goal-Oriented
  • Visual Merchandising
  • Brand Awareness
  • Store maintenance
  • Stock management
  • Point of sale operation
  • Customer Service
  • Teamwork and Collaboration
  • Customer Engagement
  • Retail Store Operations

Timeline

Reatil Sales Assistant

Bundoora Centre Newsagency
06.2009 - Current

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Alison Lapedota