Summary

Overview

Work History

Education

Skills

Timeline

Alison Lapedota

Bundoora,Victoria

Summary

Exceptional customer engagement and visual merchandising for repeat business and referrals. Skilled in cash handling and fostering teamwork, consistently enhancing store operations and customer satisfaction. Demonstrates a goal-oriented approach, elevating retail experiences through innovative strategies and a commitment to excellence.

Overview

15

15

years of professional experience

Work History

Reatil Sales Assistant

Bundoora Centre Newsagency

06.2009 - Current

Maintained clean, organized store environment for an inviting shopping experience for customers.
Greeted customers and helped with product questions, selections, and purchases.
Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
Built strong relationships with customers, resulting in repeat business and referrals.
Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
Improved store appearance with effective merchandising and creative displays.
Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
Supported promotional events by setting up displays, creating signage, and engaging customers with enthusiasm about promotions.

Education

Skills

Punctuality
Cash Handling
Cash Register Operation
Goal-Oriented
Visual Merchandising
Brand Awareness
Store maintenance

Stock management
Point of sale operation
Customer Service
Teamwork and Collaboration
Customer Engagement
Retail Store Operations

Timeline

Reatil Sales Assistant

Bundoora Centre Newsagency

06.2009 - Current