Alison Lapedota
Bundoora,Victoria
Summary
Exceptional customer engagement and visual merchandising for repeat business and referrals. Skilled in cash handling and fostering teamwork, consistently enhancing store operations and customer satisfaction. Demonstrates a goal-oriented approach, elevating retail experiences through innovative strategies and a commitment to excellence.
Overview
15
15
years of professional experience
Work History
Reatil Sales Assistant
Bundoora Centre Newsagency
06.2009 - Current
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
- Improved store appearance with effective merchandising and creative displays.
- Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
- Supported promotional events by setting up displays, creating signage, and engaging customers with enthusiasm about promotions.
Skills
- Punctuality
- Cash Handling
- Cash Register Operation
- Goal-Oriented
- Visual Merchandising
- Brand Awareness
- Store maintenance
- Stock management
- Point of sale operation
- Customer Service
- Teamwork and Collaboration
- Customer Engagement
- Retail Store Operations
Timeline
Reatil Sales Assistant
Bundoora Centre Newsagency
06.2009 - Current
Similar Profiles
Navleen KaurNavleen Kaur
Nursing Student at Northern Health - Bundoora Extended Care CentreNursing Student at Northern Health - Bundoora Extended Care Centre
Lorissa WoolcockLorissa Woolcock
Shop Owner /Store General Manager at Leda Lottery Centre & NewsagencyShop Owner /Store General Manager at Leda Lottery Centre & Newsagency
Kanwalpreet KaurKanwalpreet Kaur
Registered Nurse - Aged Care at Vasey RSL Care, BundooraRegistered Nurse - Aged Care at Vasey RSL Care, Bundoora
Liam GarthLiam Garth
Work Experience at CRANK No BarriersWork Experience at CRANK No Barriers
Zoe DitchamZoe Ditcham
Education Support at Bright P-12 CollegeEducation Support at Bright P-12 College