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Motivated and detail-oriented Accounting & Finance student seeking a Chartered Accounting internship to apply academic knowledge in a real-world setting. With over three years of professional experience in hospitality, including financial handling and shift-end reconciliations, I bring proven accuracy, accountability, and adaptability. Committed to continuous learning, with plans to complete the Diploma in Xero Accounting through training.co.nz during the upcoming term break.

Resourceful and multi-talented Hotel Crew Member able to work in diverse areas with seven years experience in hospitality environments. proficients in picking up new procedures and tasks quickly while elevating customer service standards in every role. Personable and friendly with guests and colleagues alike. Background in restaurant, front desk, and housekeeping areas.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 7 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

Prepare and serve a variety of food and beverages, including espresso-style coffee and alcoholic drinks, with a focus on high-quality presentation.
Create and assemble sandwich, salad, and platter options, ensuring compliance with HACCP regulations and hygienic food handling practices.
Supervise and build a cooperative team, fostering a positive work environment and ensuring effective communication among kitchen and front-of-house staff.
Deliver exceptional customer service, providing effective liaison with clients from diverse backgrounds and managing enquiries and complaints professionally.
Assist in business growth initiatives and handle conflict resolution with professionalism.
Perform opening and closing duties, including balancing daily cash receipts and maintaining cleanliness and security standards.
Manage incoming phone calls and provide a high level of service to customers.

Alissa-Marie Jovanov

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Kitchen Hand / Ward Attendant

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Kitchen Hand / Ward Attendant

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