
Results-driven Food & Beverage Manager with 10+ years in leadership roles within theatres and entertainment venues. Skilled in team recruitment, development, and complex workforce management. Notable achievements include creating high-performing teams and ensuring seamless event operations. Proficient in stakeholder engagement and process streamlining in high-pressure environments. Result-driven Food and Beverage Manager with a proven track record in roster management, training plan development, and event coverage planning. Achieved operational excellence by leading large teams and ensuring compliance with safety regulations.
Participated in recruitment interviews for casual staff alongside HOD.
Conducted screening, onboarding, and induction training for new hires.
Facilitated appraisals and performance coaching for staff development.
Developed training plans for Supervisors and Team Leaders to enhance skills.
Led large casual F&B teams across two venues, ensuring operational excellence.
Oversaw daily shift operations, managing service delivery and bar allocations.
Assisted with stock ordering, receiving, and conducted regular stocktakes.
Investigated POS discrepancies and reconciled petty cash accurately.
Rostering F&B teams for monthly and fortnightly events while identifying optimal staffing levels and skill mixes.
Set up outlets, POS systems, menus, and F&B requirements according to event plans.