Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alka Rani

Truganina

Summary

Energetic and detail-oriented, demonstrating keen understanding of food preparation and safety standards. Possesses thorough grasp of ingredient handling and seasoning techniques, ensuring high-quality kebabs.

Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty.

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

The Kids Gallery
09.2024 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints and maintained clean and tidy checkout area.

Kebab Maker

The Kebab Shop
01.2024 - 08.2024
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Managed food waste effectively by tracking ingredient usage patterns and adjusting order quantities accordingly.
  • Optimized kitchen workflow for increased productivity while maintaining high standards of hygiene during food preparation processes.
  • Prepared marinades to be used in such recipes as tandoori chicken utilizing wealth of different ingredients and spices.
  • Packaged, arranged and labeled ingredient stock, storing at established temperatures.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Reduced customer waiting by batch cooking popular items during rush times.
  • Provided excellent customer service by taking orders, answering questions and responding to customer complaints.

Education

Masters in Laboratory Medicine - Medicine

Central Queensland University
Melbourne, VIC
11-2025

Skills

  • Customer service
  • Customer satisfaction
  • Time management
  • Multitasking and organization
  • Positive and professional
  • Adaptable and flexible
  • Honest and dependable
  • Team collaboration
  • Cash handling and management
  • Team leadership
  • Product restocking

Languages

English
Full Professional

Timeline

Customer Service Cashier

The Kids Gallery
09.2024 - Current

Kebab Maker

The Kebab Shop
01.2024 - 08.2024

Masters in Laboratory Medicine - Medicine

Central Queensland University

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Alka Rani