Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alkira Dryden

Park Orchards,Australia

Summary

Ambitious public relations intern with a strong background in customer service, retail, and creative marketing. Focused on contributing to company success while learning from industry professionals and seeking long-term career growth. Highly organized, dependable, and adept at managing multiple priorities with a positive attitude. Eager to take on new responsibilities to support team goals and improve company operations. Experience includes guest speaking on cultural topics, engaging in Aboriginal art projects with staff and children at Kmart Head Office, and delivering presentations at Bupa.

Commissioned artwork, in collaboration with my family, to be displayed at Park Hyatt Melbourne in May, with part of the proceeds supporting charitable organizations.

Overview

8
8
years of professional experience

Work History

Retail Assistant

Kmart
Doncaster & Ringwood, VIC
10.2021 - Current
  • Processed sales, returns, online orders, and gift card activations using the POS system
  • Delivered exceptional customer service by assisting with product location and inquiries
  • Managed returns and exchanges while ensuring compliance with company policies
  • Maintained store cleanliness and organization to enhance the shopping experience

Marketing Intern

Bupa
Melbourne, VIC
11.2024 - 12.2024
  • Participated in marketing meetings and collaborated with creative teams
  • Developed creative briefs and conducted competitor analysis to inform marketing strategies
  • Assisted in the creation of competitor packs to strengthen Bupas market positioning

Sales Assistant (Work Experience)

Aboriginal Art Gallery
St Kilda, VIC
01.2017 - 01.2019
  • Assisted customers with product selection and provided insights into Aboriginal art
  • Organized and restocked retail displays to improve store aesthetics
  • Ensured a welcoming and clean store environment for an optimal shopping experience

Salon Assistant (Work Experience)

Family Hair Salon
Park Orchards, VIC
01.2017 - 01.2019
  • Engaged with clients while they waited and provided support with hair washing
  • Assisted stylists by prepping clients for haircuts and styling
  • Maintained a clean and inviting salon atmosphere to enhance customer satisfaction

Education

Diploma - Business (Public Relations)

RMIT University
Melbourne, VIC
11-2024

Certificate III - Beauty

Box Hill TAFE
Box Hill, VIC
11-2024

VCE - Victorian Certificate of Education

Ivanhoe Girls Grammar
Ivanhoe, VIC
11-2023

Skills

  • Knowledge of Aboriginal art and culture
  • Aboriginal artist
  • Public relations strategies and tactics
  • Customer service excellence
  • Strong communication and interpersonal skills
  • Marketing and creative brief development
  • Retail and sales management experience

Timeline

Marketing Intern

Bupa
11.2024 - 12.2024

Retail Assistant

Kmart
10.2021 - Current

Sales Assistant (Work Experience)

Aboriginal Art Gallery
01.2017 - 01.2019

Salon Assistant (Work Experience)

Family Hair Salon
01.2017 - 01.2019

Diploma - Business (Public Relations)

RMIT University

Certificate III - Beauty

Box Hill TAFE

VCE - Victorian Certificate of Education

Ivanhoe Girls Grammar
Alkira Dryden