Alliesha Smith
Geraldton,WA
Summary
Compassionate Disability Support Worker experienced in personal care and hygiene practices, including NDIS support. Delivered exceptional client well-being through hands-on caregiving for individuals with advanced dementia and cancer. Demonstrated deep personal understanding of disabilities through lived experience, fostering empathy and connection.
Overview
16
16
years of professional experience
Work History
Disability Support Worker
Harmonious Disability Care
Geraldton, WA
11.2022 - 04.2023
- Supported clients with daily living activities and personal care tasks.
- Administered medication according to doctor's orders and monitored side effects.
- Documented client progress and reported changes to the care team promptly.
- Maintained a safe and clean environment for clients at all times.
- Collaborated with healthcare professionals to coordinate client services and support.
- Assisted in developing self-care skills such as personal hygiene practices.
- Encouraged social interaction and engagement through planned activities and outings.
- Transported clients to appointments, social events, and other activities.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain a schedule.
- Contributed to case reviews of client status and progress.
- Provided emotional support and companionship to enhance client well-being.
- Handled financial transactions for clients, ensuring accuracy and security. including obtaining receipts for both cash and card use when assisting clients with transactions.
Commercial Cleaner
Hot cleaning services
Geraldton, WA
03.2021 - 06.2022
- Cleaned commercial spaces using industry-standard cleaning equipment and supplies.
- Completed routine deep cleaning tasks based on client specifications.
- Collaborated with team members to streamline cleaning operations and maintain high standards.
- Trained new staff on cleaning procedures and safety measures to enhance team performance.
- Swept and mopped floors, dusted surfaces, and vacuumed carpets in commercial buildings.
- Washed windows, walls, and ceilings to ensure a clean environment for customers.
- Followed safety protocols while handling cleaning chemicals and equipment.
- Followed safety procedures when working with hazardous materials such as bleach or disinfectants.
- Organized cleaning supplies and maintained inventory levels for efficient service.
- Collected trash from floors within hallways, bathrooms and work areas.
- Delivered customer service support for NDIS clients, ensuring satisfaction and adherence to specific needs.
- Performed cleaning services in residential, commercial, and industrial environments to maintain hygiene standards.
- Utilized company vehicles and equipment safely to ensure compliance with safety regulations.
- Followed company uniform, performance and security policies with every job.
Commercial Cleaner
OCS
Geraldton, WA
07.2019 - 04.2022
- Cleaned commercial spaces with industry-standard equipment and supplies, ensuring hygienic and welcoming environments.
- Maintained cleanliness in offices, restrooms, and common areas.
- Swept and mopped floors, dusted surfaces, and vacuumed carpets in commercial buildings.
- Cleared waste materials from floors in hallways, bathrooms, and work areas to maintain a tidy and safe environment.
- Followed safety protocols in handling cleaning chemicals and equipment, promoting a safe workplace.
Housekeeper
Mantra Resort
Geraldton, WA
11.2011 - 04.2012
- Cleaned guest rooms thoroughly to maintain high standards of cleanliness.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Replaced bed linens and towels in guest rooms to ensure comfort and cleanliness.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Organized and restocked housekeeping supplies for efficient workflow.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Emptied trash receptacles throughout the property.
- Responded to requests from guests regarding housekeeping needs.
- Interacted pleasantly with clients and guests when performing daily duties.
- Used cleaning chemicals following proper guidelines.
- Maintained a clean linen closet by folding sheets neatly on shelves.
Apprentice
MenditPlus
Geraldton, WA
10.2010 - 10.2011
- Assisted customers with product selection and service inquiries.
- Engaged in customer service activities to identify and address client needs.
- Participated in training sessions to improve product knowledge.
- Completed semi-skilled and skilled work under supervision of fully qualified professionals.
- Operated tools and equipment safely and efficiently.
- Followed safety protocols and guidelines to prevent workplace accidents.
- Coordinated inventory management and restocking to ensure product availability.
- Maintained cleanliness and organization in the workspace.
- Handled cash transactions and processed customer receipts accurately.
- Duplicated, shaped, and polished keys using specialized equipment.
- Executed engraving on dog tags for personalized customer orders.
- Small repairs to watches - replacing battery, changing straps or links.
- Window displays of shop products including decor for special occasions.
- Worked closely with mentors to understand project objectives.
Laundromat Attendant
Geraldton Laundry and dry cleaning
Geraldton, WA
09.2010 - 09.2011
- Operated washers and dryers, ensuring optimal performance for customer satisfaction.
- Facilitated movement of laundry loads between machines, maximizing equipment utilization and workflow efficiency. between machines, operated ironing equipment and folded laundered items.
- Placed and removed linens from an ironing roller once finished drying and folded them neatly into designated baskets or bags for customers.
Volunteer
Geraldton Nursing Home
Geraldton, WA
09.2010 - 09.2010
- Provided companionship and emotional support to enhance resident well-being.
- Aided residents during meal times by serving food and enhancing comfort and enjoyment. with meals and reading.
- Organized recreational activities to promote social interaction among residents.
- Assisted with event setup by arranging seating and decorations, facilitating seamless community and public events.
- Facilitated resident transitions between rooms and activity spaces.
- Provided assistance to staff in the daily operations of the organization.
Volunteer
Salvation Army thrift store
Geraldton, WA
02.2008 - 09.2008
- Sorted incoming donations for resale, maintaining quality and cleanliness standards to enhance store inventory. for resale, ensuring quality and cleanliness standards were met.
- Organized merchandise displays to enhance store presentation and customer experience.
- Assisted customers in locating items and provided product information.
- Collaborated with team members to create a clean and safe shopping environment, improving customer satisfaction.
- Organized thrift store shelves, racks and display cases according to size, color or type of item.
- Cleaned up the store after closing time including vacuuming carpets and mopping floors.
- Priced items for sale according to store guidelines, ensuring consistent pricing to support sales efforts. and tagged items for sale
Volunteer
Geraldton Senior College
Geraldton, WA
02.2008 - 04.2008
- Practiced quiet, polite communication when assisting patrons to enhance their library experience
- Stocked and restocked collected books to ensure availability for patrons
- Dusted shelves to uphold cleanliness and organization standards in library
- operate trolley cart safely
Pamphlet Deliverer
Pamphlet Distributor Geraldton
Geraldton, WA
03.2007 - 11.2007
- Organized pamphlet distribution routes to maximize coverage and minimize delivery time.
- Prepared pamphlets for distribution, ensuring materials were ready for effective outreach.
- Delivered pamphlets to designated areas, ensuring timely outreach to target audiences.
Education
Certificate Ii - Information Technology
Durack Institute of Technology
Geraldton, WA10-2010
Certificate Ii - Business
Durack Institute of Technology
Geraldton, WA10-2010
Certificate I - Visual Arts And Crafts
Durack Institute of Technology
Geraldton, WA10-2010
Year 12 - Year 12
Geraldton Senior College
Geraldton, WA10-2010
Skills
- Medication administration
- First aid and CPR
- Personal care support
- Client interaction
- Customer support
- Teamwork
- Client transportation
- Detail orientation
- Empathy and patience
- Sanitation procedures
- Commercial and residential cleaning
Timeline
Disability Support Worker
Harmonious Disability Care
11.2022 - 04.2023
Commercial Cleaner
Hot cleaning services
03.2021 - 06.2022
Commercial Cleaner
OCS
07.2019 - 04.2022
Housekeeper
Mantra Resort
11.2011 - 04.2012
Apprentice
MenditPlus
10.2010 - 10.2011
Laundromat Attendant
Geraldton Laundry and dry cleaning
09.2010 - 09.2011
Volunteer
Geraldton Nursing Home
09.2010 - 09.2010
Volunteer
Salvation Army thrift store
02.2008 - 09.2008
Volunteer
Geraldton Senior College
02.2008 - 04.2008
Pamphlet Deliverer
Pamphlet Distributor Geraldton
03.2007 - 11.2007
Certificate Ii - Information Technology
Durack Institute of Technology
Certificate Ii - Business
Durack Institute of Technology
Certificate I - Visual Arts And Crafts
Durack Institute of Technology
Year 12 - Year 12
Geraldton Senior College