Allison Parchomenko
Montrose,VIC
Summary
Dynamic Catering Liaison with a proven track record at Stark Catering, excelling in client communication and quality control. Expertly coordinated event logistics and enhanced service quality through effective problem-solving and training initiatives. Committed to optimizing operations and ensuring customer satisfaction in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Catering Liaison
Stark Catering
Chirnside Park, VIC
03.2020 - Current
- Coordinated client-catering team communication to facilitate smooth service.
- Facilitated feedback sessions to improve service quality and customer satisfaction.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Assisted in organizing staff schedules to optimize coverage during peak service times.
- Coordinated communications between teams to ensure accurate information was shared in a timely manner.
- Collaborated with senior management to identify areas of improvement within existing systems.
- Ensured compliance with relevant legislation
- Acted as a point of contact for residents with any dietary concerns.
- Organized and facilitated workshops for improved service.
- Trained new employees on company policies and catering procedures.
- Coordinated communication between clients and catering staff for event planning.
- Managed logistics for food delivery and setup for various activities.
- Covered kitchen roles to maintain service standards during staffing gaps.
- Oversaw quality control to identify inconsistencies and malfunctions.
Assistant Restaurant Manager
La Porchetta
Croydon, Vic
02.2009 - 02.2019
- Assisted in daily restaurant operations and staff management.
- Coordinated training programs for new employees and ongoing staff development.
- Managed inventory levels and ordered supplies to ensure smooth operations.
- Scheduled staff shifts to optimize labor efficiency and coverage.
- Resolved customer complaints promptly to maintain satisfaction levels.
Education
Ringwood Secondary College
Ringwood , VcSkills
- Client communication
- Event coordination
- Dietary management
- Quality control
- Problem solving
- Time management
Timeline
Catering Liaison
Stark Catering
03.2020 - Current
Assistant Restaurant Manager
La Porchetta
02.2009 - 02.2019
Ringwood Secondary College