Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Alondra Mouat Parraguez

Melbourne,VIC

Summary

Approachable and outgoing Tour Operator with experience leading tours of various educational and historic sites. Delivering guest satisfaction through delightful and educational stories and strong communication skills. Skilled at leading tours for groups of all sizes.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Tour Guide

Andes Explora
Santiago De Chile
12.2023 - 05.2024
  • Provided detailed information to tourists about local attractions and points of interest.
  • Inspected vehicles before each trip departure in order to ensure they were safe for use during the tour.
  • Conducted research on new destinations or attractions to add to the existing itinerary.
  • Created customized tour packages according to customer preferences.

Expedition Planer

Minkay ecotourism
Santiago De Chile
03.2022 - 05.2024
  • Organize and coordinate all aspects of expeditions or journey in remote locations. Detailed logistical planning, including route mapping, transportation arrangements, accommodation bookings, and ensuring necessary permits and safety protocols are in place.

Lead Tour Guide

Pared Sur Camp
Aysén, Patagonia Chilena
01.2020 - 03.2024
  • Inspected locations prior to each tour in order to ensure they are safe for visitors.
  • Organized and scheduled transportation for tours.
  • Ensured that all equipment used during tours was properly maintained and serviced.
  • Conducted training sessions for new tour guides in order to familiarize them with company policies and procedures.
  • Managed a team of tour guides to ensure successful delivery of services during tours.

Education

Major in Mountain Environments -

Universidad San Sebastián
Providencia, Santiago De Chile
09-2024

Bachelor of Expedition Management And Ecotourism - Mountaineering

Universidad San Sebastian
Providencia, Santiago De Chile
09-2023

Skills

  • Tourism Management
  • Tourism Development
  • Guest Relations
  • Crisis Management
  • Event Planning
  • Emergency Response
  • Customer Engagement

Languages

English
Professional
Spanish
Native/ Bilingual

Certification

  • Wilderness First Responder
  • Traduced Chilean drivers License
  • Vertical Rope Rescue level 4
  • Safety and Operations in Rafting Level 1
  • Leave No Trace Monitor
  • Open water diver

Timeline

Tour Guide

Andes Explora
12.2023 - 05.2024

Expedition Planer

Minkay ecotourism
03.2022 - 05.2024

Lead Tour Guide

Pared Sur Camp
01.2020 - 03.2024

Major in Mountain Environments -

Universidad San Sebastián

Bachelor of Expedition Management And Ecotourism - Mountaineering

Universidad San Sebastian

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Alondra Mouat Parraguez