Alonso Olivera
Zetland,NSW
Summary
Skilled Business Development and sales leader offering 10+ years of sales experience. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
14
14
years of professional experience
Work History
Business Development Manager
CORP CENTRE
09.2022 - Current
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Around 70 contacts per day
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Booked in 5-10 appointments per weeek
Course Consultant
CONNECT TRAINING GROUP
03.2021 - 08.2022
- Responded and convert from booked appointments, email, phone and web enquiries
- Increased sales by 15% per month on average
- Converted at monthly target and exceed those monthly targets
- Offered high levels of rapport and customer service.
Inbound Sales Representative
Viking Cruises
07.2019 - 02.2021
- Attended to inbound leads
- Successfully completed 2.5hrs talk time daily
- Worked off monthly KPI's
- Liaised with other travel agents from other agencies who sold our product
- Provided exemplary customer service and support
- Average of 80-100 contacts per day
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
Outbound Telesales
BIZCOVER INSURANCE
07.2017 - 07.2019
- Effectively managed a high volume of outbound calls
- Effectively applied structured sales process and needs analysis and built strong rapport and relationship
- Provided solutions based conversations
- Consistently hit and exceeded sales goals from 1st month.
Sales Executive & Team Leader
CAREERS AUSTRALIA
09.2015 - 11.2017
- Planned and directed staff training and performance evaluations
- Conducted monthly KPI's team meetings
- Provided solution based sales training to team
- Managed high call volume
- Updated existing company sales process and as results increased close percentage.
Franchised Personal Trainer
FITNESS FIRST TOP RYDE
01.2014 - 08.2015
- Composed personalized training programs for clients
- Maintained personal training records and update process of clients
- Maintained and managed client's fitness levels, expectations and results
- Generated own lead and prospects
- Successfully converted leads from face to face, b2b nd in gym interaction
- Specialized in functional and strength training
- Monitored and assisted in functional training activities and technique.
Customer Services Representative
YES OPTUS STORE- BLACKTOWN
02.2010 - 01.2014
- Answered and managed incoming and outgoing calls and providing accurate information
- Attended sales training camp and applied practices learned
- Built relationships with customers and established long term retention
- Welcome customers into store and helped them with their enquiries.
Education
Certificate IV - Health And Fitness
Australian Institute of Fitness
Parramatta09.2011
LOYOLA SENIOR HIGH SCHOOL
01.2008
Skills
- Pipeline Development
- Relationship Development
- Rapid rapport building
- Soft skills
- Solution based
- High adaptability
- Prospecting
- Customer Service
- CRM Platforms
- Salesforce Management
- Business Development
- Sales Expertise
Timeline
Business Development Manager
CORP CENTRE
09.2022 - Current
Course Consultant
CONNECT TRAINING GROUP
03.2021 - 08.2022
Inbound Sales Representative
Viking Cruises
07.2019 - 02.2021
Outbound Telesales
BIZCOVER INSURANCE
07.2017 - 07.2019
Sales Executive & Team Leader
CAREERS AUSTRALIA
09.2015 - 11.2017
Franchised Personal Trainer
FITNESS FIRST TOP RYDE
01.2014 - 08.2015
Customer Services Representative
YES OPTUS STORE- BLACKTOWN
02.2010 - 01.2014
Certificate IV - Health And Fitness
Australian Institute of Fitness
LOYOLA SENIOR HIGH SCHOOL
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