Summary
Overview
Work History
Education
Skills
Volunteer Work
Interests
References
Timeline
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ALTHEA PAINAP

Law Graduate
Nundah,QLD

Summary

Enthusiastic Law Graduate pursuing a Paralegal position within a dynamic and fast-paced legal environment. Known for strong client relations and adaptability, I thrive in challenging situations and I am dedicated to delivering high-quality support. My drive for continuous learning and self-development empowers me to confidently serve others. Possessing excellent interpersonal skills and a collaborative mindset, I am adept at working seamlessly within a team or independently with minimal supervision. Committed to contributing valuable insights and dedication to the success of the firm.

Overview

4
4
years of professional experience
22
22
years of post-secondary education

Work History

Legal Administration Assistant

Donnie Harris Law
1 2023 - 3 2023


  • File Management: Supported solicitors with daily operations of files, ensuring organization, accessibility, and completeness of legal documents and case files.
  • Legal Research Assistance: Assisted solicitors with legal research tasks, utilizing resources such as legal databases and libraries to gather relevant case law, statutes, and regulations.
  • Inventory Management: Managed office supply inventory, ensuring adequate stock levels to support daily operations without interruption.
  • Mail Handling: Efficiently processed incoming and outgoing mail, including prioritizing urgent correspondence and distributing mail to relevant recipients promptly.
  • Advanced Database Utilization: Proficiently utilized LEAP to maintain accurate and up-to-date client files, track case progress, and generate reports for solicitors and clients as needed.
  • Conflict Resolution: Handled sensitive inquiries or complaints from clients with professionalism and discretion, ensuring issues were resolved to the client's satisfaction.
  • Client Communication: Effectively communicated legal information and updates to clients in clear, understandable terms, fostering transparency and trust.

Front-End Assistant Manager

Woolworths
08.2023 - Current
  • Providing exceptional customer service
  • Delegating team tasks for efficient business operations
  • Organizing team rosters
  • Training new team members
  • Recording financial budgets and cash handling
  • Delivering solutions for customer and team issues.

Digital And Customer Service Team Member

Big W
09.2020 - 08.2023
  • Front-end supervisor
  • Point of Service (POS) Trained
  • Responsible for organizing visual merchandise with attention to detail
  • Supervising and training new team member.

Education

Bachelor of Laws -

James Cook University
Townsville, QLD
04.2001 - 04.2023

Senior High School Certificate -

St Joseph's International Catholic College
Port Moresby, Papua New Guinea

Skills

    Exceptional verbal and written communication skills

    Excellent organizational skills

    Accurate typing skills

    Intermediate Word and Excel skills

    Ability to excel in a team and individually

    Multitasking

    Time management

    High attention to detail

    Interpersonal skills

  • Fast Learner
  • Time Management
  • Data Entry

Volunteer Work

Volunteer Court Staff at The Court Network

March 2017- September 2017

· Attended to general inquiries about court etiquette and procedures

· Supplying appropriate information to court users not equivalent to legal advice.

· Provided emotional support to court users and/or their families in the courtroom.

· Provided referrals to appropriate services


Administrative Assistant Volunteer at LiteHaus International

July 2020 - January 2021

· Data entry for volunteers and donors

· Updated system to organize office documentation, maximizing efficiency and increasing productivity

· Taking meeting minutes.

Interests

Rugby League

Music

Reading

Foreign Languages

History Documentaries

References

  • Daisy Stone, Mentor | Solicitor, Ruhl Family Law Centre, 0411 303 755, daisy@ruhlfamilylaw.com.au
  • Rachael Vaname, Non-Executive Director, LiteHaus International, 0405 145 669, levana.rachael@gmail.com

Timeline

Front-End Assistant Manager

Woolworths
08.2023 - Current

Digital And Customer Service Team Member

Big W
09.2020 - 08.2023

Bachelor of Laws -

James Cook University
04.2001 - 04.2023

Legal Administration Assistant

Donnie Harris Law
1 2023 - 3 2023

Senior High School Certificate -

St Joseph's International Catholic College
ALTHEA PAINAPLaw Graduate