Alyce Doyle
Rutherglen,VIC
Summary
Motivated customer service representative committed to providing high-quality service for superior outcome. Positive, infectious personality with excellent interpersonal and relationship building skills, improving customer satisfaction and loyalty.
Overview
3
3
years of professional experience
Work History
Retail Assistant
City Chic Collective
Albury, NSW
01.2025 - Current
- Greeted customers promptly to engage and assist with apparel needs.
- Enhance buying experience by achieving optimal garment fit.
- Collaborated with team members to meet store objectives.
- Addressed customer complaints with professionalism, ensuring adherence to company standards.
- Provided detailed responses to customer questions about product specifications, costs, and stock status.
- Processed customer transactions and promoted extra sales through effective cross-selling.
Furniture Sales Representative
Harvey Norman
Albury, NSW
09.2024 - 12.2024
- Executed proactive communication strategies to connect with potential customers.
- Executed floor rearrangements, ensured merchandising excellence, maintained product displays and upheld cleanliness of sales areas.
- Worked alongside delivery team to organize and confirm logistical timings.
- Increased sales through custom product and style recommendations.
- Processed special orders to meet customer demands.
- Enhanced product longevity through care recommendations.
- Enhanced customer purchase decisions by promoting protection plans and coordinating products.
Residential House Cleaner
Monique Gatty
Wodonga, Vic
03.2024 - 09.2024
- Sanitized bathrooms, including toilets, showers, tubs, sinks, and countertops.
- Swept, vacuumed, and mopped hardwood floors.
- Cleaned the interior windows and wiped down the blinds.
- Other requirements the client advised.
School Cleaner
Wahgunyah Primary School
Wahgunyah, VIC
01.2024 - 03.2024
- Restock bathroom supplies, such as toilet paper and hand towels.
- Mix cleaning solutions according to the manufacturer's instructions.
- Follow safety protocols while performing duties.
- Cleaned glass surfaces daily to remove handprints and spots.
- Repositioned furniture into standard arrangements for student and staff use.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters, and mirrors.
- I vacuumed and mopped all floored areas, including the toilets and kitchens.
Domestic Assistant
Australian Unity
Corowa, NSW
11.2023 - 03.2024
- Maintained a clean and organized living environment by vacuuming, dusting, mopping, and sweeping floors.
- Performed laundry duties such as washing, drying, folding and ironing clothes.
- Cleaned bathrooms including scrubbing toilets, sinks, showers and tubs, and polishing fixtures.
- Assisted in grocery shopping with client and shop by list according to the weekly meal plan.
- Attended training sessions related to domestic services when necessary.
- Used cleaning chemicals following proper guidelines.
Police Car Cleaner - Station Cleaner
Knuckey Car Wash
Yarrawonga, VIC
06.2023 - 11.2023
- Worked rapidly with minimal supervision to thoroughly clean exteriors and interiors of police vehicles and stations.
- Applied polishes, conditioners, and protectants to clean, protect, and preserve vehicle surfaces.
- Dried wet surfaces with microfiber towels to prevent water spots from forming.
- Removed tar, grease, bugs, tree sap or bird droppings from vehicle exteriors using specialized solvents.
Housekeeper
Club Mulwala Resort
Mulwala, NSW
09.2022 - 11.2023
- Adhered to professional house cleaning checklist.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Interacted pleasantly with clients and guests when performing daily duties.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Training of new staff members.
Education
NSW Assistant Real Estate Fast Track - Real Estate
Fortitude Learning
Online08-2024
Food Handler Saftey Basics NSW/VIC -
Service NSW - DHHS VIC
Online05-2024
RSA NSW/VIC / RCG NSW/VIC - Liquor And Gaming
Yarrawonga Mulwala Community And Learning Centre
Yarrawonga Skills
- Customer Service
- Attention to Detail
- Sales and Promotions
- Problem Solving
- Detail-Oriented
- Passionate and Empathetic
- Service Minded
Additional Information
- Personal Reference - KAREN NIXON 0418 609 372
- Professional Reference - Harvey Norman ROBERT CRUDEN 0408 262 666
- Working with children check - Current
- National Police Check - Current
Timeline
Retail Assistant
City Chic Collective
01.2025 - Current
Furniture Sales Representative
Harvey Norman
09.2024 - 12.2024
Residential House Cleaner
Monique Gatty
03.2024 - 09.2024
School Cleaner
Wahgunyah Primary School
01.2024 - 03.2024
Domestic Assistant
Australian Unity
11.2023 - 03.2024
Police Car Cleaner - Station Cleaner
Knuckey Car Wash
06.2023 - 11.2023
Housekeeper
Club Mulwala Resort
09.2022 - 11.2023
NSW Assistant Real Estate Fast Track - Real Estate
Fortitude Learning
Food Handler Saftey Basics NSW/VIC -
Service NSW - DHHS VIC
RSA NSW/VIC / RCG NSW/VIC - Liquor And Gaming
Yarrawonga Mulwala Community And Learning Centre
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