Alyce Strathie
Brassall
Summary
Professional with over 15 years of experience in providing exceptional customer service and patient centered care. Skilled in effective communication and demonstrating empathy in sensitive situations. Proven ability to proactively resolve inquiries, enhance service quality, and build strong relationships with clients.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
Chempro Chemists
04.2023 - Current
- Welcomed customers and provided timely, knowledgeable assistance.
- Maintained confidentiality consistently while addressing sensitive patient issues.
- Delivered positive service through attentive listening and prompt issue resolution.
- Managed incoming calls and coordinated vaccination bookings.
- Ensured accurate dispensing of pharmaceuticals.
Pharmacy Assistant
Citiswich Pharmacy
02.2022 - 04.2023
- Provided friendly and knowledgeable customer assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at
- Resolved customer inquiries swiftly and effectively.
- Prepared webster packs for customers who needed extra support.
Pharmacy Assistant
Chempro Chemists
07.2017 - 10.2021
- Welcomed customers and provided timely, knowledgeable assistance.
- Maintained confidentiality consistently while addressing sensitive patient issues.
- Delivered positive service through attentive listening and prompt issue resolution.
- Managed incoming calls and coordinated vaccination bookings.
- Ensured accurate dispensing of pharmaceuticals.
Education
Certificate II - Community Pharmacy
Pharmacy Guild
Online Skills
- Patient Centered Care
- Empathy and Compassion
- Effective Communication
- Rapport Building
- Proactive Assistance
- Drug Classification Knowledge
References
- Tenille Pittman, Pharmacist, Chempro Booval, 0477556845
- Sarah-Jane Hanley, Dispense Tech, Ipswich 0449772737
Certification
Paid Blue card
Timeline
Pharmacy Assistant
Chempro Chemists
04.2023 - Current
Pharmacy Assistant
Citiswich Pharmacy
02.2022 - 04.2023
Pharmacy Assistant
Chempro Chemists
07.2017 - 10.2021
Paid Blue card
Certificate II - Community Pharmacy
Pharmacy Guild
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