Alyse Furth
Beechboro,WA
Summary
As a dedicated service coordinator at Elec Power Technologies, I bring proven expertise in data entry, order processing, and maintenance coordination. Recognized for effective communication and time management, I have consistently ensured compliance and operational efficiency. My commitment to excellence is reflected in the operational reports I deliver, which enhance decision-making, and improve equipment performance. I am now seeking a new role where I can apply my extensive skills, attention to detail, and results-driven approach to add value and strengthen organizational performance.
Overview
16
16
years of professional experience
Work History
Service Coordinator
Elec Power technologies
Malaga, WA
09.2025 - Current
- Scheduled customer site-specific inductions and maintained records.
- I booked flights and accommodations for away jobs.
- Managed scheduling and logistics for technicians and equipment deployment.
- Communicated with clients to understand service needs and resolve issues promptly.
- Documented service requests and tracked progress using company software systems.
- Developed training materials for new staff on service protocols and processes.
- Handled incoming calls and inquiries from customers regarding services offered.
- Monitored email and phone communication to provide prompt responses and solutions.
- Followed up with technicians and managers to receive and communicate status updates.
- Liaised between client and technician to keep parties fully informed.
- Managed emergency service requests by communicating schedules and expediting parts shipments and repairs.
- Updated internal systems with information related to new or revised services.
- Obtained purchase order information to invoice work orders.
- Reviewed invoices for accuracy prior to submission for payment processing.
- Ensured compliance with all relevant regulations pertaining to service operations.
- Monitored client progress and updated case files accordingly.
- Maintained accurate records and documented client data in company databases.
- Developed and facilitated training sessions for staff on service coordination practices.
Plant Administrator
R.J. Vincent & Co.
Balcatta, Australia
02.2023 - 09.2025
- Performed SMU (Service Meter Unit) readings and maintained accurate data records.
- Conducted data entry for various maintenance and operations databases.
- Managed and distributed work orders to appropriate personnel and teams.
- Created and processed Purchase Orders (POs) in alignment with procurement procedures.
- Allocated maintenance jobs based on priority, availability, and skill requirements.
- Completed defect pre-start checks to ensure equipment compliance and readiness.
- Liaised with subcontractors and on-site fitters for job coordination and task updates.
- Handled part ordering to ensure timely availability of components and spares.
- Scheduled and coordinated routine services and maintenance activities.
- Processed and verified invoices for services and parts received.
- Reviewed and corrected employee timesheets when required.
- Booked and scheduled road sweepers for site requirements.
- Compiled end-of-month operational reports, including: Monthly downtime, Actual usage vs. scheduled operations, Equipment performance summaries.
- Systems & Software Proficiency: Maintenance & operational databases: AMT, SharePoint, GreenTree, Donesafe, COINS, Microsoft Office Suite: Outlook, Excel, Word, Strong knowledge of administrative procedures in a technical or industrial setting.
Team Member (Part Time)
Reject Shop
Dianella, Australia
06.2016 - 02.2023
- Customer service, cash handling.
- Stock pricing, re-stocking, displaying and store tidying.
- Following store WHS and other policies and procedures.
- My employment status changed from fulltime to parttime after returning from maternity leave.
- I currently work school hours only.
2IC Store Manager
Reject Shop
Dianella, Australia
05.2013 - 06.2016
- Customer service, cash handling.
- Developing rosters.
- Supervising staff.
- Ordering stock.
- Setting up displays.
- Following store WHS and other policies and procedures.
Pharmacy Assistant
Superchem
Perth Central, Australia
03.2012 - 05.2013
- Customer services, cash handling.
- Data entry, end of day reports, banking.
- Stock pricing, re-stocking, displaying and store tidying.
- Following store WHS and other policies and procedures.
Retail Assistant
Red Dot
Morley, Australia
10.2010 - 03.2012
- Customer service, cash handling.
- Opening and closing of store.
- Bank transactions.
- Stock pricing, re-stocking and displaying.
- Store tidying, sweeping and mopping.
- Following store WHS and other policies and procedures.
Checkout Assistant (Part Time)
Benara Fresh Market
Morley, Australia
07.2010 - 10.2010
- Customer service, cash handling, register balancing.
Retail Assistant (Part Time)
Video Ezy
Beechboro, Australia
11.2009 - 04.2010
- Customer service, cash handling, register balancing, stock picking.
- Re-stocking shelves with new and returned DVD's.
Education
High School Diploma -
Hampton Senior High School
Perth, WA12.2011
Skills
- Data entry
- Order processing
- Payroll administration
- Effective communication
- Time management
- Scheduling coordination
- Production planning
- Professionalism
- Scheduling logistics
- Customer service
- Documentation management
- Training development
- Service coordination
- Procurement processes
- Invoice verification
- Client relationship management
- Problem solving
- Team collaboration
- Telephone communication
- Program follow-up and assessment
- Multitasking
- Reliability
- Client recordkeeping
References
- Peter Coggon, Maintenance Superintendent, R.J. Vincent & Co, 0418 914 326
- Raymond Pasznicki, Supervisor, Elec Power Technologies, 0408 913 869
- Graham Pennington, maintenance leading hand, R.J. Vincent & Co, 0459 072 897
Timeline
Service Coordinator
Elec Power technologies
09.2025 - Current
Plant Administrator
R.J. Vincent & Co.
02.2023 - 09.2025
Team Member (Part Time)
Reject Shop
06.2016 - 02.2023
2IC Store Manager
Reject Shop
05.2013 - 06.2016
Pharmacy Assistant
Superchem
03.2012 - 05.2013
Retail Assistant
Red Dot
10.2010 - 03.2012
Checkout Assistant (Part Time)
Benara Fresh Market
07.2010 - 10.2010
Retail Assistant (Part Time)
Video Ezy
11.2009 - 04.2010
High School Diploma -
Hampton Senior High School