Alysha AXEN
Penrith,NSW
Summary
Results-driven Service Coordinator with solid background in coordinating and managing service operations. Proven track record in effective scheduling, dispatching personnel and managing inventory for optimal performance and customer satisfaction. Highly organised, team-oriented professional with exceptional communication skills. These skills have allowed me to grow within the company and expand my knowledge as a minor works supervisor.
Overview
7
7
years of professional experience
Work History
Minor Works Supervisor
DEM Fire
07.2023 - Current
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Prepared all supplies and equipment needed for daily transport to job site.
- Developed and deepened relationships with key stakeholders.
- Coordinated numerous small- and large-scale projects to meet client requirements.
- Progress claim payments
- Contractual agreements
- Advanced uptick knowledge
- Preparing documentation for O&M / installation certification
- Debtor reviewing and overdue debts
Service Coordinator
BGIS
06.2021 - 07.2023
- Scheduling for large contracts eg Australian Defence, Department Of Community Justice, Public Hospital Sector (Healthscope) , Qantas, Optus & Endeavour Energy
- Managed and coordinated service teams to achieve successful completion of reactive and planned works
- Managed various trades such as Building, Fire, Electrical, HVAC & Plumbing teams
- Meeting strict deadlines provided by the Australian Defence Force
- Baseline security clearance across all Australian bases
- Tracking of completion dates for planned maintenances
Service Coordinator
Kelair Pumps
09.2017 - 06.2023
- Scheduling technicians in the building and fire division
- Liaising with subcontractors and strata/building managers
- Planned routine maintenance services
- Understanding fire pump systems to assist in accurate scheduling and skill sets of each technician
- Invoicing and debt consolidation
Education
Certificate III Youth Work -
TAFE
Mount Druitt, NSW09.2016
High School Diploma -
Xavier Catholic College
Llandilo09.2014
Skills
- Budget Control
- Health and safety
- Cost Reduction
- Labor Costing
- Decision-Making
- Schedule Determination
- Worker Supervision
- Supply Ordering
- Multi-Project Coordination
- Team Leadership
- Project Management
Timeline
Minor Works Supervisor
DEM Fire
07.2023 - Current
Service Coordinator
BGIS
06.2021 - 07.2023
Service Coordinator
Kelair Pumps
09.2017 - 06.2023
Certificate III Youth Work -
TAFE
High School Diploma -
Xavier Catholic College
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