Alysha Boase
Mooroopna
Summary
Positive and personable with knack for connecting with customers and creating welcoming shopping experience. Knowledgeable about retail operations and inventory management, with skills in point-of-sale systems and merchandising. Dedicated to enhancing customer satisfaction and driving sales growth through excellent service.
Overview
13
13
years of professional experience
Work History
Retail sales assistant
Dan Murphys
01.2020 - Current
- Manage cash transactions with precision, enhancing customer satisfaction and reducing errors
- Organize and replenish stock to maintain optimal inventory, reducing stockouts and improving availability
- Operate POS systems effectively, expediting checkout processes and minimizing customer wait times
- Assist customers with product inquiries, fostering a welcoming and informative shopping environment
- Fulfill online click and collect orders, ensuring timely and accurate order preparation
Store Manager
Rivers Clothing
10.2024 - 02.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
- Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
Retail assistant
Suzanne Grae
05.2024 - 09.2024
- Assist customers with product selection, leading to increased sales and customer satisfaction
- Maintain store organization and inventory accuracy, ensuring a pleasant shopping experience
- Handle transactions efficiently, reducing checkout times and improving customer flow
- Collaborate with team members to achieve sales targets and store goals
- Resolve customer issues promptly, enhancing overall store reputation
Retail assistant
Connor
01.2022 - 07.2024
- Handled cash transactions and operated POS systems, ensuring accurate and efficient service
- Received and organized stock, maintaining inventory levels and store presentation
- Opened and closed store, managing daily operations and securing premises
- Assisted customers with fittings, enhancing shopping experience and satisfaction
- Achieved store sales targets and contributed to meeting KPIs through effective sales strategies
Floor assistant
Mooroopna Bakery
01.2012 - 01.2013
- Provided excellent customer service, ensuring satisfaction and repeat business
- Handled cash transactions accurately, maintaining balanced registers
- Organized stock efficiently, ensuring product availability and reducing waste
- Performed general cleaning to maintain a hygienic environment
Education
Successfully completed years 10, 11 and 12 -
Shepparton ACE College
Responsible Service of Alcohol -
Victoria Responsible Service of Alcohol
01.2027
Skills
- Microsoft Word
- PowerPoint
- Cashiering
- Fashion retail
- Retail sales
- Time Management
- Visual Merchandising
- Excel
- Cash handling
- Communication
- POS
- Customer Service
- Teamwork
- ΚΡΙ
- Negotiation
- Stock control
- Fashion sense
- Styling advice
- Phone etiquette
- Relationship building
Personal Information
- Age: 28
- Driving License: 013860284
Hobbies and Interests
I enjoy spending my time with my 2 kids and family outside of work and on stormy nights I love getting my camera out and snapping up good shots
Languages
English
Full Professional
Timeline
Store Manager
Rivers Clothing
10.2024 - 02.2025
Retail assistant
Suzanne Grae
05.2024 - 09.2024
Retail assistant
Connor
01.2022 - 07.2024
Retail sales assistant
Dan Murphys
01.2020 - Current
Floor assistant
Mooroopna Bakery
01.2012 - 01.2013
Successfully completed years 10, 11 and 12 -
Shepparton ACE College
Responsible Service of Alcohol -
Victoria Responsible Service of Alcohol
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