Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Alysha Trotter

Glenmore Park,NSW

Summary

Recent graduate of St. Mary's Senior High School with successful completion of HSC and valuable work experience at Woolworths and McDonald's. Currently in second year of combined degree in Law and Communications at University of Technology Sydney. Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Currently seeking to build practical legal skills and experience within a professional working environment.

Overview

5
5
years of professional experience

Work History

Fruit & Veg/Service Team Member

Woolworths
11.2020 - Current
  • Supervise and manage team members in an effective and meaningful manner.
  • Consistent and regular training in food sanitation and food safety within a professional environment.
  • Maintained a clean and organized workspace, contributing to a positive work atmosphere for both employees and customers.
  • Demonstrated flexibility in scheduling by working various shifts as needed, including weekends and holidays, exhibiting reliability as a team member.
  • Displayed a strong work ethic by consistently arriving on time, prepared for shifts, and exhibiting a positive attitude towards team members and customers alike.
  • Assisted in training new team members, ensuring adherence to company standards and policies.
  • Improved customer satisfaction by providing timely and efficient service in a fast-paced environment.
  • Handled customer inquiries with professionalism, addressing concerns promptly to ensure their satisfaction.
  • Supported fellow team members during high-volume periods by effectively multitasking between various roles when needed.
  • Displayed professionalism when interacting with children, families, partners, fellow team members, managers and other program members.
  • Handling and use of EFTPOS and cash purchases.

Crew Member

McDonalds
08.2019 - 11.2020
  • Worked front counter, drive-thru and other areas including food preparation and delivery.
  • Took orders, prepared meals, and collected payments.
  • Handling of EFTPOS and cash payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.

Education

Bachelor of Laws & Communications - Social and Political Sciences

University of Technology Sydney (UTS)
Sydney, NSW
09.2027

Completion of HSC -

St Marys Senior High School
Saint Marys, NSW
09.2022

Completion of Year 10 -

Caroline Chisholm College
Glenmore Park, NSW
12.2020

Skills

  • Effective customer service skills to facilitate meaningful interactions
  • Ability to handle a diverse range of individuals in a professional and appropriate manner
  • Ability to deal with customer complaints
  • Effective leadership abilities to facilitate meaningful collaboration in team settings
  • Experiences in staff supervision and management
  • Strong work ethic
  • Ability to multitask effectively and deliver results in a timely manner
  • Ability to work in a fast-paced and consistently shifting environment
  • Cash / EFTPOS handling
  • Ability to meet service level targets

References

  • Bozena Kozlowski, Teacher, Caroline Chisholm College, 0417 213 765, bkozlowski@parra.catholic.edu.au
  • Tony Ni, Line Manager (2020-2022), Woolworths, 0422 732 573
  • Liam French, Line Manager (2023-2024), Woolworths, 0405 055 265

Timeline

Fruit & Veg/Service Team Member

Woolworths
11.2020 - Current

Crew Member

McDonalds
08.2019 - 11.2020

Bachelor of Laws & Communications - Social and Political Sciences

University of Technology Sydney (UTS)

Completion of HSC -

St Marys Senior High School

Completion of Year 10 -

Caroline Chisholm College

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Alysha Trotter