HUSSAIN MOHAMED
4 Bavarian Street Box Hill,NSW
Summary
Highly motivated candidate with excellent communication, customer service, and teamwork skills seeking to enhance customer service management capabilities and contribute valuable experience to a reputable organization. Possessing a steadfast work ethic, strong leadership qualities, and an unwavering commitment to learning from peers, aspiring to make a positive, result-driven impact within the company. Currently pursuing a Bachelor of Business Analytics at Macquarie University, bringing a robust academic foundation coupled with practical experience in customer service, retail, food service, hospitality, and management. Career objective is to continually progress and add substantial value to the team and organization.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service/Fruit and Veg Team Member
Woolworths Group
02.2023 - Current
- Provide exceptional customer service by greeting customers, assisting with product inquiries, and resolving any customer issues or complaints.
- Operate cash registers and handle financial transactions such as cash, credit card, and gift card payments.
- Maintain a clean and organized store environment by restocking shelves, organizing merchandise displays, and ensuring all products are properly labeled and priced.
- I worked in customer service department for over 9 months and worked in the coffee machine section as well. I am somewhat facular with coffee and their basics.
Retail Sales Assistant
Strandbags Group
10.2022 - 11.2023
- Expertly greet customers and provide knowledgeable assistance with products.
- Skilled in creating visually appealing merchandise displays to attract customers.
- Proficient in using POS systems to process sales, returns, and gift card activations, while increasing sales through product promotions.
Food Service Operations Co-worker
IKEA
01.2023 - 10.2023
- Greeted customers at counter to fulfill requests by serving food is a fast paced environment.
- Preparing food items, and providing support in dishwashing operations. I also had the opportunity to contribute to the Bistro section, showcasing my versatility and commitment to delivering excellent service across multiple facets of the food service industry.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
Restaurant Waiter
The Brook Eatery
10.2022 - 11.2022
- Providing exceptional customer service by greeting and seating customers, taking orders, serving food and beverages, and ensuring customer satisfaction.
- Maintaining a clean and organized dining area, including clearing and resetting tables, and assisting with general restaurant cleanliness and upkeep.
- Collaborating with other team members, such as kitchen staff and management, to ensure a smooth and efficient dining experience for customers.
Education
Bachelor of Business Analytics -
Macquarie University
07.2026
High School Diploma -
Pledge Harbor International School
Dhaka, Bangladesh07.2022
Year 10 Certificate -
International Central School
12.2019
Skills
- Communication
- Customer Service
- Time Management
- Adaptability
- Teamwork
- Problem Solving
- Attention to Detail
- Hardworking
- Organizational Skills
- Leadership
languages
English
Native or Bilingual
Arabic
Full Professional
Bengali
Professional Working
Urdu
Professional Working
Certification
- NSW Driver's license (P2)
- IELTS, British Council - February 2021
- International Baccalaureate Diploma, IBDP - July 2022
- Certificate of Participation, PHIS - January 2022
Timeline
Customer Service/Fruit and Veg Team Member
Woolworths Group
02.2023 - Current
Food Service Operations Co-worker
IKEA
01.2023 - 10.2023
Retail Sales Assistant
Strandbags Group
10.2022 - 11.2023
Restaurant Waiter
The Brook Eatery
10.2022 - 11.2022
Year 10 Certificate -
International Central School
Bachelor of Business Analytics -
Macquarie University
High School Diploma -
Pledge Harbor International School
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