Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Donaldson

Geelong,Victoria

Summary

Reliable and motivated worker with experience in customer service, support work, cleaning, and childcare. Strong communication skills and a positive team attitude. Seeking full-time employment and available to start immediately

Overview

10
10
years of professional experience

Work History

Disability Support Worker

Mable
Geelong, VIC
04.2023 - 12.2025
  • Facilitated daily living activities for clients, promoting independence and enhancing quality of life.
  • Developed personalized care plans in collaboration with clients and families to address individual needs.
  • Monitored client progress and reported changes in health or behavior to healthcare professionals.
  • Provided emotional support and companionship, fostering trust and encouraging open communication.

Retail Assistant

Choca Delights
Geelong/Bellarine
11.2020 - 10.2024

• Delivered professional and friendly customer service in a fast-paced retail environment

• Processed transactions accurately and efficiently during busy periods

• Delivered exceptional customer service, enhancing customer satisfaction and loyalty

• Assisted in inventory management, ensuring accurate stock levels and product availability.

Support Worker

Faapitoa Disability Services
Belmont, VIC
06.2023 - 06.2024

• Provided respectful, person-centred support with daily living activities

• Assisted with personal care while maintaining dignity, safety, and independence

• Supported clients in working towards personal goals

Cleaner

Geraldine Hoare
Geelong, VIC
11.2022 - 08.2023

• Performed residential cleaning to high standards

• Demonstrated strong attention to detail and efficient time management

Retail Assistant

Mathew Williams
Geelong, VIC
01.2020 - 08.2023

• Assisted customers and supported daily store operations

• Managed stock organisation and product preparation independently

• Streamlined checkout processes, reducing wait times and improving transaction efficiency.

Babysitter

Self Employed
Geelong, VIC
01.2016 - 10.2020

• Provided reliable care for children of various ages

• Maintained structured routines and ensured safety and wellbeing

Education

Diploma of Metal Health - Mental Health

Hader Institute
Geelong, VIC

Certificate III - Community Services

The Gordon
Geelong, VIC
08.2022

Certificate -

Northern Bay College
Geelong, VIC
2022

Skills

Customer service & professional communication

Cash handling & EFTPOS

Person-centred support & personal care

Cleaning & workplace maintenance

Time management & organisation

Teamwork, reliability & strong workethic

Quick learner with strong initiative

Daily living assistance

Problem-solving

Housekeeping and meal preparation

Personal care

Timeline

Support Worker

Faapitoa Disability Services
06.2023 - 06.2024

Disability Support Worker

Mable
04.2023 - 12.2025

Cleaner

Geraldine Hoare
11.2022 - 08.2023

Retail Assistant

Choca Delights
11.2020 - 10.2024

Retail Assistant

Mathew Williams
01.2020 - 08.2023

Babysitter

Self Employed
01.2016 - 10.2020

Diploma of Metal Health - Mental Health

Hader Institute

Certificate III - Community Services

The Gordon

Certificate -

Northern Bay College
Alyssa Donaldson