Alyssa Karibalis
Calamvale Brisbane,QLD
Summary
Dynamic Retail Sales Associate with a proven track record at Kmart Browns Plains, excelling in customer engagement and teamwork. Skilled in cash register operation and adept at fostering positive relationships, consistently surpassing sales targets. Demonstrates exceptional problem-solving abilities and a commitment to enhancing the shopping experience, contributing significantly to team success.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Kmart Browns Plains
10.2018 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Greeted customers and provided outstanding customer service.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Collaborated with team members to meet daily sales targets, contributing to overall store success.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
Education
Year 12 Graduate - Education
Stretton State College
Brisbane, QLD11.2022
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer assistance
- Cash handling
- Customer engagement
- Reliability and punctuality
- Retail sales
- Product knowledge
- Cash register operation
- Relationship building
- Professional appearance
- Phone etiquette
- Conflict resolution
- Product recommendations
- Suggestive selling
Timeline
Retail Sales Associate
Kmart Browns Plains
10.2018 - Current
Year 12 Graduate - Education
Stretton State College
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