Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Alyssa Lenehan

Sydney,NSW

Summary

I am a driven and ambitious young woman with a strong sense of determination, perseverance and initiative. I have a passion for building strong and trusting relations and I am looking to expand my knowledge and skills by furthering my current work experience.

With my overarching aspiration to contribute to an organisation where I have the ability to grow and develop my skills and education in a diverse and connected team environment that allows me to showcase my capabilities - time management, leadership, team work and communication skills.

Overview

8
8
years of professional experience

Work History

Customer Service in retail

Magnolia Homewares
11.2022 - Current
  • Cashier skills; Packaging and wrapping presents under time pressure for consumers.
  • Assisted customers in the checkout process, including bagging items and processing payments.
  • Resolved customer complaints in a professional manner.
  • Organized backroom stock according to company procedures.
  • Positive and friendly attitude when greeting and helping customers
  • Conducted regular inventory counts of all merchandise in the store.
  • Processed online orders for pick-up or delivery.
  • Ensured that all displays were properly stocked and attractively presented.
  • Logging invoices
  • Engaged in friendly conversation with customer to better uncover individual needs.

Babysitting

.
01.2018 - 12.2023
  • Read books aloud to encourage language development in younger children.
  • Communicated regularly with parents about any issues related to their kids' well-being.
  • Established bedtime and behaviour expectations.
  • Used organization and time management skills to multitask and keep children on set schedules.
  • Provided meals and snacks to the children according to their needs.
  • Led hands-on activities consistent with child's interests and skills.
  • Cleaning after the kids and around the house
  • Assisted with children's homework and tutored in various subjects.

Intern Lease Administrator

JLL
07.2023 - 10.2023
  • Assisting with tenant relations including site visits
  • Learning and overseeing the leasing process
  • Managing retail marketing portfolio
  • Analyst for relevant property data
  • Assisting with reports and property management
  • Maintained accurate records of correspondence with and from tenants.
  • Performed administrative tasks related to lease administration such as filing paperwork.

Customer Service in hospitality

McDonald's
09.2019 - 12.2022
  • Serving and aiding customers at the register
  • Organisational skills when packing and prioritising orders and deliveries
  • Stocktake
  • Maintaining store hygiene and upholding set standards
  • Communication skills with cooperation and delegation between team members
  • Multitasking and quick-thinking skills under pressure
  • Mentored junior team members and managed employee relationships.
  • Collaborated with other crew members to stay current on inventory levels and resolve item issues.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted customers in navigating the company website or mobile app for self-service options when applicable.

Education

High School Diploma -

NBSC Freshwater Senior Campus
Freshwater, NSW
12.2022

Mater Maria College
Warriewood, NSW

Property Economics -

University of Technology Sydney
Sydney, NSW

Skills

  • Organisational skills
  • Time management
  • Tenant relations
  • Methodical Multitasking
  • Interpersonal skills
  • Adaptability in both independent settings and team environments
  • Leadership
  • Effective verbal communication and listening skills
  • Workplace collaboration and teamwork
  • Problem solving ability
  • Initiative

Accomplishments

  • Completed Australian Film Television and Radio School, (AFTRS) editing course (2019).
  • Attended Future Vet Kids Camp through school holidays, an education program for aspiring Veterinarians (2015-2019).
  • Dedicated to Karate from age 7, earning my black belt at age 12, continuing on with sparring and earning Weapons and Self Defence specialties (2011-2020).
  • The lead organiser of a 400+ people social event (2022).

Timeline

Intern Lease Administrator

JLL
07.2023 - 10.2023

Customer Service in retail

Magnolia Homewares
11.2022 - Current

Customer Service in hospitality

McDonald's
09.2019 - 12.2022

Babysitting

.
01.2018 - 12.2023

High School Diploma -

NBSC Freshwater Senior Campus

Mater Maria College

Property Economics -

University of Technology Sydney

Similar Profiles

CREATE PROFILE
Alyssa Lenehan