Alyssa Maddern

Mandurah

Summary

I am a flexible and dependable worker with over three years at Copper Bean Cafe, excelling in customer service and team leadership. As a supervisor, I enhance communication and collaboration among staff, fostering a positive work environment. I have the ability to remain calm under pressure while managing cash and training new employees effectively.

Impressive leadership skills which i acquired throughout my years in student leaderships positions, working with the schools leadership board

Overview

years of professional experience

Certification

Work History

Cafe All Rounder

Copper Bean Cafe

10.2022 - Current

I have worked in various positions in the cafe such as kitchen, barista and waitressing for over three years

I have recently been promoted to supervisor, managing my co workers, being responsible for the cash in the till

I have worked with a huge range of people in my time here, increasing my ability to get along with people I might not usually work with

WABL Coach

Mandurah Basketball

04.2023 - 10.2024

Worked with younger basketball players developing their skills through specific training programs

I also had to work with their parents, communicating training/game times, which really improved my communication skills with a wide range of people

Crew Member

McDonald's

02.2021 - 10.2021

Education

Exercise Sport Science

University of Notre Dame Australia

Fremantle, WA

High School Diploma -

Mandurah Catholic College

09.2024

Skills

Friendly, positive attitude
Teamwork and collaboration
Customer service
Flexible and adaptable

Dependable and responsible
Excellent communication
Calm under pressure