Shriya Shrestha
Campsie
Summary
A passionate and reliable cafe all-rounder with a background in Early Childhood Education. Experienced in coffee preparation, specialty beverages, cafe management tasks, and exceptional customer service. Brings strong communication skills, attention to detail, and a friendly, calm approach developed through working closely with children, families, and diverse customers. Thrives in busy cafe environments and values teamwork and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Cafe All Rounder
Soft Sip Cafe
06.2024 - Current
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Trained new servers on menu items and service protocols.
- Prepared high-quality espresso beverages and specialty drinks for diverse customer preferences.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
- Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
Education
Bachelor in Early Childhood Education - Childcare
Ikon Institute
Haymarket, NSW01-2028
Skills
- Smoothie making
- Exceptional customer service
- Point of sale operation
- Menu memorization
- Cash Handling
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Flexible and adaptable
- Multitasking Abilities
Languages
- English
- Hindi
- Nepali
Personal Information
Title: Student
Timeline
Cafe All Rounder
Soft Sip Cafe
06.2024 - Current
Bachelor in Early Childhood Education - Childcare
Ikon Institute