Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Tebag

Blackett,NSW

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

7
7
years of professional experience

Work History

Foreign Exchange Consultant

Travel Money Oz
Castle Hill, NSW
11.2023 - Current
  • Tracked changes in currency prices across different geographical regions using specialized software tools.
  • Advised clients on how best to transfer funds between countries with minimal cost or risk exposure.
  • Giving expert advice on currencies and destinations.
  • Responded promptly to customer inquiries by providing accurate information about foreign currencies and their associated risks.
  • Working to comply with Anti-Money Laundering laws.

Assistant Manager

Hungry Jack's
Kingswood, NSW
11.2017 - 01.2024
  • Experience in achieving daily targets and KPI's
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisting restaurant managers in effective ways to improve customer service in multiple stores, as well as being a 'Guest Experience Lead'.
  • Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Maintained adequate staffing to meet objectives within budget.

Kitchen Hand/Bar Tender

USMC (US Marine Corps) VENTIA
Darwin, NT
01.2021 - 12.2021
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
  • Balanced daily registers and generated sales reports for management.

Education

Certificate III - Commercial Cookery

Charles Darwin University
Palmerston, NT
11.2021

High School Diploma -

Darwin High School
Darwin City, NT
12.2020

Skills

  • First Aid certified
  • Fire Training certified
  • ServSafe certified
  • Operations Management
  • Sales Monitoring
  • Sales Reporting
  • Staff Supervision

Timeline

Foreign Exchange Consultant

Travel Money Oz
11.2023 - Current

Kitchen Hand/Bar Tender

USMC (US Marine Corps) VENTIA
01.2021 - 12.2021

Assistant Manager

Hungry Jack's
11.2017 - 01.2024

Certificate III - Commercial Cookery

Charles Darwin University

High School Diploma -

Darwin High School

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Alyssa Tebag