Summary
Overview
Work History
Education
Skills
Websites
Certification
Volunteer
Languages
References
Timeline
Generic

ANJANA PRIJITH R S

Melbourne,Australia

Summary

Masters of Counseling from Monash University with a strong interdisciplinary foundation and commitment to mental health advocacy. Proven communication skills and ability to manage both routine and complex challenges effectively. Experienced Foreign Exchange Consultant with expertise in currency market analysis, risk management, and regulatory compliance. Demonstrated ability to enhance client satisfaction and operational efficiency in dynamic environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Foreign Exchange Consultant

Crown Currency Exchange
Melbourne, VIC
04.2025 - Current
  • Executed trades in the foreign exchange market according to established guidelines and regulations.
  • Evaluated customer needs, provided customized solutions, and recommended products based on individual requirements.
  • Prepared reports of daily transactions, profits and losses, andaccount balances. for management review.
  • Responded promptly to customer inquiries by providing accurate information about foreign currencies and their associated risks.
  • Built relationships with customers through excellent communication skills, demonstrating a high level of professionalism at all times.

Volunteer

The Salvation Army
Dandenong, VIC
08.2023 - 03.2025
  • Executed trades in the foreign exchange market according to established guidelines and regulations.
  • Evaluated customer needs, provided customized solutions, and recommended products based on individual requirements.
  • Maintained up-to-date knowledge of global trends in foreign exchange markets, macroeconomic developments, and geopolitical events that could affect currency values.
  • Prepared reports of daily transactions, profits and losses, andaccount balances. for management review.
  • Responded promptly to customer inquiries by providing accurate information about foreign currencies and their associated risks.
  • Built relationships with customers through excellent communication skills, demonstrating a high level of professionalism at all times.

Therapist Assistant

Change Life Australia
Dandenong, VIC
10.2023 - 03.2024
  • I worked as an assistant therapist and care worker for NDIS clients as part of my placements.
  • Provided therapeutic activities and interventions to clients as directed by the therapist.
  • Maintained accurate records of client progress, treatments, plans and goals in accordance with HIPAA regulations.
  • Assisted therapists with patient intake and evaluation processes by gathering relevant medical history information.

Counselling Intern

Brain Behaviour Research Foundation
11.2022 - 01.2023
  • Acquired understanding of DSM-5 and ICD-11.
  • Conducted psychological assessments during role-play simulations.
  • Supported clients experiencing anxiety while under supervision.
  • Created a comprehensive case history and devised an immediate plan of action for schizophrenic care.

Retail Assistant

SJOYZ
, India
08.2020 - 10.2022
  • Assisted customers with product selection, answered queries, and provided advice.
  • Greeted customers upon entry to the store and provided a positive shopping experience.
  • Maintained stock levels by replenishing shelves, tidying displays, and organizing merchandise.
  • Provided excellent customer service by attending to customer needs in a timely manner.
  • Assisted in setting up promotional displays, signage, and window displays.
  • Managed customer complaints in a professional manner while seeking solutions for resolution.
  • Restocked shelves, racks, and bins with the latest merchandise and changed signage to promote special items.
  • Resolved customer complaints to boost service and satisfaction and escalated higher-level issues to the supervisor for immediate remediation.

Retail Assistant

Queens
, India
06.2017 - 07.2018
  • Assisted customers and answered any of their inquiries to the best of my knowledge
  • Maintained records related to sales for store management.
  • Described merchandise and explained use, operation, and care.
  • Placed special orders or called other stores to find desired items.
  • Computed purchases and received and processed cash or credit payments.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Education

Master of Counselling -

Monash University
12.2024

Bachelor's Degree - Journalism, Psychology, and English

Christ University
07.2022

High School Diploma - PCMB (Physics, Chemistry, Maths, Biology) Stream

KALS

Skills

  • Solution-focused counseling
  • Life transitions
  • Case management and documentation
  • Treatment Planning
  • Self-care strategies
  • Team player
  • Decisive
  • CBT techniques
  • Marriage and couples therapy

Certification

  • Australian Counselling Association Membership- R80525, M.A.C.A(Level 2)
  • Certified Accredited Mental Health First Aider
  • Working With Children's Check
  • Valid Australian Police check
  • Certified Worker Orientation Module for NDIS

Volunteer

  • Salvation Army Volunteer
  • NWMI (The Network of Women in Media, India) - student volunteer
  • Media Meet 2019
  • Campaign Fundraiser for events in school and university
  • Organized campaigns for electing leaders in school
  • NGO administration

Languages

English
Native/ Bilingual
Malayalam
Native/ Bilingual
Hindi
Full Professional

References

References available upon request.

Timeline

Foreign Exchange Consultant

Crown Currency Exchange
04.2025 - Current

Therapist Assistant

Change Life Australia
10.2023 - 03.2024

Volunteer

The Salvation Army
08.2023 - 03.2025

Counselling Intern

Brain Behaviour Research Foundation
11.2022 - 01.2023

Retail Assistant

SJOYZ
08.2020 - 10.2022

Retail Assistant

Queens
06.2017 - 07.2018

Master of Counselling -

Monash University

Bachelor's Degree - Journalism, Psychology, and English

Christ University

High School Diploma - PCMB (Physics, Chemistry, Maths, Biology) Stream

KALS

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