Summary
Overview
Work History
Education
Skills
Affiliations
Websites
Timeline
Generic

Alyssandra Nacorda

Glendenning,NSW

Summary

Motivated neuroscience major with several years of experience providing office support and exceptional customer service. Energetic and reputable individual with a strong work ethic, professional demeanor, and superb initiative. Experienced in offering personalized recommendations and solutions, committed to delivering outstanding service to meet needs and exceed expectations. Eager to apply skills in a healthcare setting, with a long-term interest in working within the healthcare sector or pursuing research in healthcare.

Overview

3
3
years of professional experience

Work History

Administration Assistant

Gold Exchange
Sydney, NSW
06.2024 - Current
  • Organized and maintained files, including electronic records.
  • Answered incoming calls in a professional manner.
  • Performed general clerical duties such as photocopying, faxing, mailing and scanning documents.
  • Greeted visitors in a courteous manner and provided assistance when necessary.
  • Managed daily influx of incoming mail and ensured timely responses to inquiries from both internal and external customers.
  • Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
  • Captured visually stunning photographs for e-commerce platform.
  • Polite and timely response to customers' inquiries on online store.
  • Performed XRF machine testing on jewellery and gold materials.
  • Packed and organized customer orders for efficient shipping at the Post Office.

Assistant in Nursing Placement Trainee

Norwest Private Hospital
Norwest, NSW
04.2024 - 04.2024
  • Implemented infection control practices to ensure patient safety.
  • Provided support to nurses for direct patient care during shift assignments.
  • Documented patient care services accurately in adherence to hospital policies and procedures.
  • Recorded vital signs, including temperature, pulse, respiration rate and blood pressure.
  • Assisted patients with activities of daily living such as bathing, dressing, grooming and transferring.
  • Monitored and reported changes in patient conditions to supervising nurse.

Sales Assistant

ZARA
Parramatta, NSW
04.2023 - 04.2024
  • Provided prompt assistance to customers seeking information on sizing.
  • Ensured shop floor met established standards by consistently keeping it tidy and presentable.
  • Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
  • Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
  • Maintained order and tidiness by promptly returning items to their original locations during high-demand times
  • Greeted customers and provided assistance with product selection.

Sales Assistant

Novo Shoes
Penrith, NSW
06.2022 - 02.2023
  • Managed cash register transactions accurately and efficiently.
  • Greeted customers and provided assistance with product selection.
  • Processed orders accurately and efficiently using a POS system.
  • Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
  • Organized stockroom shelves, racks and bins according to store layout and product categories.
  • Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
  • Provided excellent customer service to clients in person and over the phone.
  • Assisted in creating displays to promote products.
  • Maintained cleanliness of the sales floor area at all times.
  • Ensured that all promotional materials were properly displayed in their designated areas.
  • Informed customers about current promotions and discounts.
  • Assisted customers with returns, exchanges and refunds.
  • Replenished merchandise on shelves as needed throughout the day.
  • Resolved customer complaints in a timely manner.

Sales Assistant

Costi's @ Westpoint
Blacktown, NSW
10.2021 - 06.2022
  • Assisted customers with inquiries regarding products, aiding in their selection and purchase.
  • Organized and optimized store merchandise racks and displays to enhance visual appeal.
  • Collaborated with team members and supervisor to address and resolve problems and concerns.
  • Independently oversaw all store opening and closing tasks, which included preparing the nightly bank drop for management.
  • Achieved efficient processing of Sales using a POS System.
  • Achieved balance and organization at cash register by efficiently handling cash transactions and accurately counting change.
  • Engaged with potential customers to discover their purchasing preferences.
  • Performed various cashier duties including checking pricing, scanning items, applying discounts, and printing receipts for customers.
  • Refunded payments and processed exchanges for returned items.
  • Conducted training sessions to educate new staff on cash register operations, customer transactions, and proper fish handling techniques.
  • Provided prompt and polite in-person and telephone support to customers.

Education

Bachelor of Science - Neuroscience

University of Sydney
Camperdown
01-2027

Skills

  • Office Administration
  • Adaptable and Flexible
  • Meeting Preparation
  • Customer Assistance
  • Organizational Skills
  • Safety and Cleanliness Standards
  • Reliable and Responsible
  • Documentation And Reporting
  • Problem-solving abilities
  • Excellent Communication

Affiliations

Muay Thai Practitioner
2024 - Present

  • Demonstrated exceptional discipline, focus, and physical endurance through regular training.
  • Developed advanced skills in self-defense, strategic thinking, and stress management, contributing to overall personal growth and mental resilience.

UNSW ADA Shadowboard Member
Jan - Jun 2022

  • Attended weekly meetings to advocate for student well-being and improve the quality of life for ADA Faculty students at UNSW.
  • Delivered innovative ideas and actively contributed to discussions, collaborating with the Dean and fellow board members via Zoom.
  • Played a key role in shaping a more personalized degree experience by providing insights and actionable suggestions to enhance the student experience.

SCHN Youth Council Volunteer
2021 - 2022

  • Actively participated in meetings aimed at improving community health awareness, contributing to discussions on support strategies for individuals in need.
  • Collaborated on the Westmead Hospital Renovations project, offering feedback that improved the project’s alignment with community health goals, while honing project management and teamwork abilities.

SCHN Volunteer for Charity Match
2022

  • Cash Handling: Accurately managed cash donations and transactions during fundraising events, reinforcing transparency and accountability.
  • Spectator Engagement: Enhanced the event atmosphere through engaging interactions, leading to greater participation and heightened enthusiasm among spectators.
  • Persuasive Communication: Effectively communicated the fundraising goals, inspiring donations and deepening community support for the Westmead Children’s Hospital.
  • Event Planning & Fundraising: Played a crucial role in organizing and promoting the event, which resulted in successful fundraising outcomes for hospital initiatives.

Freelance Artist / Redbubble Store Owner
Redbubble.com/beasgarden
Most Active 2020-2021

  • Designed and sold original artwork: Created digital illustrations and designs for a range of products including t-shirts, stickers, and posters, generating passive income.
  • Brand development: Established and maintained a consistent visual style and brand identity across all artworks and product offerings.
  • Customer engagement: Responded to customer inquiries and feedback, ensuring high satisfaction and repeat purchases.
  • Marketing and promotion: Utilized social media platforms and SEO techniques to drive traffic to the Redbubble store, increasing visibility and sales.
  • Business management: Managed inventory, pricing, and product listings, along with monitoring sales analytics to optimize product offerings and marketing strategies.

Timeline

Administration Assistant

Gold Exchange
06.2024 - Current

Assistant in Nursing Placement Trainee

Norwest Private Hospital
04.2024 - 04.2024

Sales Assistant

ZARA
04.2023 - 04.2024

Sales Assistant

Novo Shoes
06.2022 - 02.2023

Sales Assistant

Costi's @ Westpoint
10.2021 - 06.2022

Bachelor of Science - Neuroscience

University of Sydney
Alyssandra Nacorda